Desktop Support Analyst

Company: TEKsystems, Inc
Location: Chapel Hill
Posted on: March 16, 2020

Job Description:

A consultant is needed to join the Desktop Support team supporting a local healthcare customer.

They'll be doing break/fix tickets and service requests 75% of the time, and 25% of the time they will be supporting projects. Some projects could include collapsing domains, imaging and rolling out machines for Windows 10. They will also be spending some time supporting asset management.

Some of the break fix issues could be related to PCs, Printers and other peripheral devices (connectivity), why applications aren't running, putting machines into AD.

They use Bomgar to do remote support, they have desktops and VDI. Vocera Support for their Voice Environment, and Empravada Badge Access. Citrix environment, some basic EPIC support as well.

Attitude, aptitude and a desire to make a difference in a healthcare setting are key for success in this role.

It is a long-term rolling contract with the potential to go FTE after 6 months.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

Job Requirements:
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Keywords: TEKsystems, Inc, Chapel Hill , Desktop Support Analyst, Professions , Chapel Hill, North Carolina