ChapelHillRecruiter Since 2001
the smart solution for Chapel Hill jobs

Customer Support / Fraud Specialist I

Company: Mommy Jobs Online
Location: Chapel Hill
Posted on: June 14, 2019

Job Description:

Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us. As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us: Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with work at home jobs. Please reference agent id code MJOLDanielleA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Chapel Hill , Customer Support / Fraud Specialist I, Other , Chapel Hill, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


optician/frame stylist
Description: Roxboro Family Vision is looking to hire a full time optician/frame stylist position,
Company: Roxboro Family Vision Inc.
Location: Danville
Posted on: 06/28/2019

Wait Staff - Evenings & Weekend evenings
Description: Tuesday, January 8, 2019 br br br Carolina Meadows, located in Chapel Hill, North Carolina, is one of the nation's foremost continuing-care retirement communities. Our mission is to enrich and improve (more...)
Company: Carolina Meadows
Location: Chapel Hill
Posted on: 06/28/2019

HR Personnel Assistant
Description: Job Duties: You will need to make outbound calls to jobseekers pertaining to joining our remote work-at-home job board to find employment. You will need to post classified job ads on a daily basis of (more...)
Company: Mommy Jobs Online
Location: Kannapolis
Posted on: 06/28/2019


Law Enforcement Transcription (Work from home contract)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Kannapolis
Posted on: 06/28/2019

Virtual Assistant
Description: Our clients are busy, small business owners who hire us to handle their phone calls and treat their customers the way they would. Our job is to answer those phone calls, and do what we can to be helpful, (more...)
Company: Mommy Jobs Online
Location: Rocky Mount
Posted on: 06/28/2019

Work From the Comfort of Home!
Description: Want to spend more time with your children Need more funds for your golden years Entrepreneurial
Company: Prosperity Legacy
Location: Rocky Mount
Posted on: 06/28/2019

Seeking serious individuals
Description: Premier healthcare company is actively searching for highly motivated individuals to work individually
Company: FAHT
Location: Rocky Mount
Posted on: 06/28/2019

Work From Home-Create A Balance Today!
Description: Currently hiring motivated, self driven, goal oriented individuals who are looking to work at home. We are the largest discount Benefits
Company: AmeriPlan
Location: Danville
Posted on: 06/28/2019

Class A CDL SOUTHEAST REGIONAL Truck Driver
Description: driver regional trucks trucking br br This SOUTH EAST regional driving position features unlimited miles weekly with running only 5 STATES AL, NC, SC, GA, and FL dry van freight. If you want to hit (more...)
Company: Carroll Fulmer Logistics
Location: Kannapolis
Posted on: 06/28/2019

Transcriptionist
Description: Job Description: This is straight medical transcription of IMEs as an independent contractor. The rate of pay starts at 9 cents per line 65-character line, including template , with annual increases (more...)
Company: Mommy Jobs Online
Location: Rocky Mount
Posted on: 06/28/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Chapel Hill RSS job feeds