Service Supervisor - Overture Chapel Hill
Location: Chapel Hill
Posted on: November 17, 2022
Job Profile Summary
Oversees and performs technical and mechanical work that ensures
the inside and external buildings, grounds, amenities, and common
areas of the community meet the Company's standards for
cleanliness, appearance, safety, and overall functionality.
- Assists and completes work orders generated from resident
requests for service, as well as routine upkeep on the community by
diagnosing the source or cause of the defect or problem, and making
repairs in accordance with established policies, procedures, safety
standards, and code requirements. 2. Oversees and completes the
"make-ready" process to prepare vacant apartment homes for leasing
and new moveins by completing the pre-move-out inspection, creating
a "punch" list of maintenance work needed, scheduling vendors and
contractors as needed, obtaining needed supplies and materials,
completing all maintenance tasks, and inspecting completed
- Develops standards for the cleanliness and overall appearance
of the community's grounds, amenities, building exteriors, market
ready unit interiors, breezeways, curbs, signage, leasing office,
central garbage areas, parking lots, and other buildings and common
areas to ensure that they reflect and represent the high quality of
the community and Greystar standards.
- Periodically inspects work performed by other service team
members to assess effectiveness of policies and procedures and
develop corrective action plans as needed.
- Periodically inspects work performed by contractors, vendors
and other service providers to verify the work, materials and
services meet quality standards, scope and specifications as
- Maintains adequate inventory of spare parts and maintenance
materials and works with Community Manager to order supplies and
tools as needed to stay within budgetary guidelines.
- Completes monthly preventative maintenance procedures as
outlined in the Policy and Procedure Manual.
- Supports cost-cutting and expense control programs by fixing
rather than replacing parts when possible, not being wasteful with
materials and supplies, and practicing the correct use for tools
- Conducts regularly scheduled Greystar safety meetings, ensure
all MSDS sheets are current and readily accessible, and keeps up to
date on all OSHA and other safety related laws and requirements to
ensure community compliance.
- Demonstrates customer services skills by treating residents and
others with respect, answering questions from team and residents,
responding sensitively to complaints about maintenance services,
and assigned work orders with efficiency and urgency.
Depending on the position offered, regular full-time and part-time
team members may be eligible to participate in a bonus program in
addition to their base salary. Once eligible, team members may
participate in the 401k plan. Regular, full-time team members are
also offered a range of medical, financial, and/or other benefits
from which to choose.
Greystar will consider for employment qualified applicants with
arrest and conviction records.
Keywords: Greystar, Chapel Hill , Service Supervisor - Overture Chapel Hill, Other , Chapel Hill, North Carolina
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