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Call Center Rep

Company: Orangetheory Fitness
Location: Chapel Hill
Posted on: January 13, 2022

Job Description:

Call Center RepOrangetheory Fitness is currently seeking a dynamic Call Center Rep! As a founding team member of our new contact center, this individual would be responsible for driving sales, customer service, and driving the overarching theme of #Morelife for our members.So what does an awesome Orangetheory Fitness employee look like? They are:

  • Passionate about fitness and helping others achieve their fitness goals
  • Strong leadership ability with the drive to motivate and mentor others
  • Outgoing and energetic seeking to expand their sales career in the fitness industry
  • Someone who enjoys teamwork and wants to be a part of a world class fitness company
  • Enthusiastic about changing people's lives through fitness and community
  • Interested in further development of their professional skills in sales, marketing, lead generation, social media, building and retaining clients, and growing a business
  • Likes the color orange (Trust us, you'll be wearing a lot of it!)Does this sound like you? Then you're probably the right person for us!Here are some of the responsibilities of a Call Center Rep:
    • Work collaboratively with the Call Center Lead, Studio Managers and Field Management teams on managing and scheduling leads for studios
    • Clear, positive attitude with strong customer service skills
    • Conduct telephone inquiries/follow-up calls and customer care calls
    • Schedule leads for classes in studios under ownership
    • Assist with driving the Studio's daily, weekly, and monthly membership goalsWhat we look (requirements) for in an Call Center Rep:
      • Bachelors degree preferred
      • Passion for Orangetheory and Fitness
      • Excellent customer service skills
      • Strong verbal and written communication skills
      • Can (truly) multi-task and stay organized in a fast-paced environment
      • Practice positive, motivating and effective communication skills
      • Have the flexibility to work "retail" hours- days, nights and weekends, as neededCompany Benefits & Perks: Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.
        • Flexible schedules
        • WORKOUT FOR FREE!
        • Fitness casual dress-code
        • Passionate, collaborative work environment
        • Ongoing sales training and developmentStill with us? Please submit your resume and cover letter stating why this is the position for you!Disclaimers:This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners.OT Growth Partners participates in the federal government's E-Verify Program.
          • E-Verify Participation
          • Right to WorkOT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
            • EEO is the Law supplementOT Growth Partners is an Employment-at-Will EmployerOTGPHF

Keywords: Orangetheory Fitness, Chapel Hill , Call Center Rep, Other , Chapel Hill, North Carolina

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