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Customer Experience Representative

Company: Acquire
Location: Chapel Hill
Posted on: September 8, 2021

Job Description:

Our Customer Experience Team is beginning its expansion by adding another entry-level Customer Experience Representative to its roster. The desire to cause our Customer Experience team to grow is to emulate the results we are witnessing in our clients’ portfolios. The entry-level Customer Experience Representative will start by building a foundation of awareness in compliance with our customer base, potential new customers, and our client's product offerings. The entry-level Customer Experience Representative will generate new leads by solidifying and maintaining a strong relationship base with our current customers.

Each entry-level Customer Experience Representative that we acquire will have the fortuity to progress into upper management, contingent upon the individual's ability to abide by our client's standards and regulations.


Customer Experience Team’s Daily Mission:

  • Consistent networking to maintain and aim for higher results to reach client goals and submitting daily consumer tracking to the Management Team
  • Become proficient in our products to allow one to quickly advise the potential new leads during their experience
  • Be proactive and participate during sales meetings to ensure optimal success for the client
  • Delegate responsibility as needed for other team members ones is overseeing (providing them all materials needed, promotional offer pricing, compliance, and territory assessment)
  • The ability to quickly identify customers needs and the options we have to provide them the best overall experience

Requirements:

  • Experience in fields relative to customer service, sales, or business development
  • Strong communication and negotiation skills when dealing with customers and clients
  • Attention to detail and care for our customers and their experience
  • Ability to deliver an unmatched customer experience that results in repeat business
  • Desire to lead from the front and continue to propel the business forward in the marketplace

Keywords: Acquire, Chapel Hill , Customer Experience Representative, Other , Chapel Hill, North Carolina

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