Customer Experience Specialist
Company: Orange Theory Fitness
Location: Chapel Hill
Posted on: June 12, 2021
|
|
|
Job Description:
Job Description Job Description Customer Experience Specialist Orangetheory Fitness is currently seeking a dynamic Customer
Experience Specialist! As a founding team member of our new contact
center, this individual would be responsible for driving sales,
customer service, and driving the overarching theme of #Morelife
for our members. So what does an awesome Orangetheory Fitness employee look like?
They are: * Passionate about fitness and helping others achieve their
fitness goals * Strong leadership ability with the drive to
motivate and mentor others * Outgoing and energetic seeking to
expand their sales career in the fitness industry * Someone who
enjoys teamwork and wants to be a part of a world class fitness
company * Enthusiastic about changing people's lives through
fitness and community * Interested in further development of their
professional skills in sales, marketing, lead generation, social
media, building and retaining clients, and growing a business *
Likes the color orange (Trust us, you'll be wearing a lot of
it!) Does this sound like you? Then you're probably the right person
for us! At Orangetheory Fitness, we are all about fitness and fun. We
create exciting and rewarding experiences for our team members that
are motivated, career driven, and fitness-minded who have a passion
to positively impact the lives of other while striving to reach
their own goals. And, if you are interested in progressing your
career, Orangetheory Fitness has a dedicated path of
advancement. Still here? Awesome! Here are some of the responsibilities of a
Customer Experience Specialist: * Work collaboratively with the Call Center Lead, Studio
Managers and Field Management teams on managing and scheduling
leads for studios * Clear, positive attitude with strong customer
service skills * Conduct telephone inquiries/follow-up calls and
customer care calls * Schedule leads for classes in studios under
ownership * Assist with driving the Studio's daily, weekly, and
monthly membership goals What we look (requirements) for in an Customer Experience
Specialist: * Bachelors degree preferred * Passion for Orangetheory and
Fitness * Excellent customer service skills * Strong verbal and
written communication skills * Can (truly) multi-task and stay
organized in a fast-paced environment * Practice positive,
motivating and effective communication skills * Have the
flexibility to work "retail" hours- days, nights and weekends, as
needed Company Benefits & Perks: Benefits are very important to us. We
are constantly looking for ways to increase our benefit package to
attract and retain top candidates. * Flexible schedules * WORKOUT FOR FREE! * Fitness casual
dress-code * Passionate, collaborative work environment * Ongoing
sales training and development Still with us? Please submit your resume and cover letter
stating why this is the position for you! Disclaimers: This employment opportunity is with one of the largest
independently owned and operated Orangetheory Fitness Franchise, OT
Growth Partners. OT Growth Partners participates in the federal government's. OT Growth Partners provides equal employment opportunities to
all individuals regardless of their race, color, creed, religion,
gender, age, sexual orientation, national origin, disability,
veteran status, or any other characteristic protected by state,
federal, or local law. Discrimination of any type will not be
tolerated. OT Growth Partners is an Employment-at-Will Employer OTGPOPS Other Benefits:
Keywords: Orange Theory Fitness, Chapel Hill , Customer Experience Specialist, Other , Chapel Hill, North Carolina
|
Click
here to apply!
|
