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Sr Program Manager

Company: IntraHealth
Location: Chapel Hill
Posted on: June 12, 2021

Job Description:

Why Join IntraHealth?

IntraHealth International is a global health nonprofit that has worked for over 40 years in over 100 countries. We improve the performance of health workers and strengthen the systems in which they work so that everyone everywhere has the health care they need to thrive.

IntraHealth's programs generate long-term social and economic impact to keep communities around the world healthy, strong, and prosperous. And our dynamic staff is passionate about global health and committed to excellence.

Join us. The future of global health starts here.

Summary of Job

The senior program manager (SPM) is a senior leader within the Center for Program Delivery & Learning. The individual directly supervises HQ-based program managers/program officers and reports to the program director. The SPM will ensure high-quality program delivery as well as the adherence to organizational and donor requirements through the oversight of both technical and program deliverables. Main responsibilities include operational management and coordination throughout the project life cycle; technical quality management and collaboration by providing direct technical assistance and/or sourcing relevant technical experts that will support IntraHealth International's signature tools and approaches; contributing to new business development through proposal development, project design and technical writing, identifying new business opportunities; and people management that will support project functions and foster cohesion and collaboration. The SPM functions as the central organizer for resolving program delivery issues across the organization. They may be expected to temporarily assume tasks from a director as needed.

Education & Experience

  • Advanced degree in public health, international health, or related fields is required
  • Minimum of ten years of advancing experience managing multi-year, international USG and non-USG health programs (e.g., FP, HIV, MCH, HRH, integrated health)
  • Minimum of three years of experience in new business development (i.e., leading proposal development, proposal writing, proposal management, donor mapping) is required
  • Experience managing professional staff, including leading a team within a low- and middle-income country setting preferred.
  • Experience working in a management role in an HQ office.

Skills & Requirements

  • Can analyze and interpret data to inform program and resource mobilization decisions
  • Able to balance competing priorities and deadlines, while maintaining exceptional organizational skills
  • Excellent interpersonal skills with an ability to achieve results through collaboration with colleagues, partner organizations, and donors is required.
  • Strong writing and oral presentation skills
  • Fluency in English and Spanish required
  • International and domestic travel for this position is estimated to be 25%.
  • Organizational competencies include: Communication & Collaboration; Ethics & Integrity; Functional & People Management; and Professional Skills.

Key Performance Areas

Operational Management & Coordination | 40%

  • Serve as primary CPDL point of contact at HQ and provide oversight for assigned programmatic and operational project activities and issues, including compliance, revenue projections, spending, staffing, and procurement.
  • Coordinate country-based project teams and appropriate HQ departments (e.g. HR; Finance and Accounting; Contracts, Procurement, and Pricing) to ensure excellence throughout project life cycle from start-up to closeout.
  • Monitor and track project implementation and recommend actions as needed for project activities to meet or exceed donor and key stakeholder expectations and requirements.
  • Review and provide feedback on performance metrics, financial status, deliverables, and progress against audit recommendations and escalate issues to program director as needed.
  • Support project directors to develop and carry out Learning Plans, Country Portfolio Review Meetings, and data review meetings.
  • Work closely with Measurement & Learning (located in both HQ and in-country) to support implementation of evidence-based interventions that achieve expected results.
  • Identify, initiate, and support adaptive management to achieve greater and more sustained results as well as champion a culture of data use among project teams.

Technical Quality Management & Collaboration | 25%

  • Collaborate with the Center for Technical Excellence (CTE) to ensure program quality.
  • Provide country teams with direct technical assistance, as well as identify, approve, and coordinate other technical assistance that is responsive and high-quality.
  • Partner with in-country project leadership to ensure high-quality workplans are developed and project deliverables are completed on time and in accordance with project scope of work.
  • Ensure project teams involve partners and key stakeholders to design project workplans that are feasible, responsive to local needs, reasonable in cost, and deliver sustainable results.
  • Support program visibility by ensuring project teams document innovations, results, and impact in technical publications and journals and participate in relevant working groups and conferences.
  • Partner with CTE and M&L to contribute to cross-program learning to deepen development solutions that are locally relevant, successful, and sustainable.
  • Conduct frequent project reviews to assess progress and the quality of work being conducted.

New Business Development | 20%

  • Partner with Business Development (BD) to engage in the strategic growth and diversification of IntraHealth International's portfolio, including programmatic growth planning, and donor and partner mapping and cultivation.
  • Monitor and provide guidance to identify and establish the ongoing cultivation of country and/or regional private sector partnerships and alliances.
  • Participate in research and/or pre-positioning for new business opportunities under the programmatic area that s/he supports.
  • Support all aspects of proposal development with an emphasis on budgeting oversight, partner and cost share identification, management and workplan development, project start-up, and serving as hiring manager for non-key positions.
  • Work with technical team to develop responsive and sound technical strategy including participating in log frame, SWOT, win themes, and strategy sessions.
  • When required, serve as technical lead, working closely with BD manager and CTE.

People Management | 15%

  • Ensure the selection, recruitment, and retention of the best-qualified talent by providing strong supervision through performance support, mentoring, and professional development opportunities.
  • Support professional growth by identifying capacities needed to achieve programmatic and technical goals and work with staff to ensure those capacities are developed.
  • Provide timely and constructive feedback to program staff through proper goal setting and performance assessments.
  • Develop high-performing teams by promoting an environment in which proactive thinking, ongoing development, and creativity is encouraged and rewarded.

Summary of Benefits

IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package. We offer competitive salaries and a dynamic inclusive work environment which supports health workers, so they can improve the lives of people throughout the world.

IntraHealth International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, protected veteran status, or any other characteristic protected by law, and requires affirmative action to ensure equality of opportunity in all aspects of employment. This is also to include inquiry about, disclosing, or discussing their compensation or the compensation of other applicants or employees.

To apply and learn more about IntraHealth Careers @: http://www.intrahealth.org/section/careers

Learn more about "Who We Are" @: http://www.intrahealth.org/section/about-us1

Keywords: IntraHealth, Chapel Hill , Sr Program Manager, Other , Chapel Hill, North Carolina

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