IT Specialist- I

Company: Residential Services, Inc./RSI
Location: Chapel Hill
Posted on: June 12, 2021

Job Description:

RSI is currently recruiting an IT Specialist- I to work part-time or full-time. The IT Specialist-I position is part of the IT Team and primarily handles service requests from end users of the company. A successful candidate will accomplish daily tasks and have time to peruse projects of interest that accomplish the mission of RSI. The schedule for the position is Monday-Friday first shift. Evening and weekend work is rare, but may happen as needed during down time events.

Minimum Qualifications:

• High School Diploma or GED Certificate
• Associate's degree (at minimum) in Information Technology, Informatics, Network Administration, or equivalent from a regionally accredited institution.
• In Lieu of Formal Education a combination of industry certification and experience.
• Internship candidates must have a cumulative GPA of 2.0 or higher.
• NC Driver's license (class C) or equivalent and reliable transportation.
• Successfully completed a criminal background check, drug screening test and credit check.
• Ability to lift and carry 50lbs. with our without accommodation.

Preferred Qualifications:

• Formal training with Microsoft desktop and server operating systems
• Exposure to diverse technical environments
• Demonstrate ability to troubleshoot problems, determine strategies to resolve issues and consistently implement effective solutions.
• Exposure to Ubuntu Linux.
• Exposure to networking IEEE standards including 802.11bgn, 802.1q, and 802.3 and CDP.
• Exposure to Firewalls, NAT, TCP and UDP port forwarding.
• Exposure to disk imaging solutions.
• Exposure to Windows Active Directory.

General Responsibilities:

• Installing, administering and troubleshooting network hardware, desktop computer systems and software systems including all RSI computers.

2. Primary helpdesk representative.

3. Implement RSI's Policies and Procedures.

4. Strive to create a work environment defined by RSI Values and CARE, function as a positive role model for residents and other staff, and be a part of advancing the Mission and Vision of RSI.

Keywords: Residential Services, Inc./RSI, Chapel Hill , IT Specialist- I, Other , Chapel Hill, North Carolina