Patient Access Intake Specialist - Patient Access UNCH Admissions

Company: UNC Health Care Systems
Location: Chapel Hill
Posted on: June 9, 2021

Job Description:

DescriptionBecome part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.This position is located at UNC Therapy Service DurhamJOB SUMMARYThis role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Meets departmental/organizational outcome targetsfor process accuracy and timeliness.DESCRIPTION OF JOB RESPONSIBILITIESEnsures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.Schedules all new and follow-up patient appointments as required. Attempt to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary.Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures document is scanned/saved to correct location and is legible.Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patientsMeets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors.EDUCATION REQUIREMENTSHigh School Diploma or GEDLICENSURE/CERTIFICATION REQUIREMENTSPROFESSIONAL EXPERIENCE REQUIREMENTSRequires two (2) years of patient access, patient registration, scheduling, or insurance authorization experienceOther InformationJob DetailsLegal Employer: NCHEALTHEntity: Shared ServicesOrganization Unit: Patient Access UNCH AdmissionsWork Type: Full TimeStandard Hours Per Week: 40.00Work Schedule: Day JobLocation of Job: US:NC: UNC Therapy Service DurhamExempt From Overtime: Exempt: No

Keywords: UNC Health Care Systems, Chapel Hill , Patient Access Intake Specialist - Patient Access UNCH Admissions, Other , Chapel Hill, North Carolina