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Inbound Sales/ Customer Service Agent - Virtual/Remote

Company: Publishing Concepts
Location: Chapel Hill
Posted on: June 9, 2021

Job Description:

Inbound Sales/Customer Service - Work from Home Position, 12p-9p CST shiftEarn $47K to $70K+/year! High volume inbound/outbound sales environmentConnect with people, listen to their stories, and update records for the directoriesWe're growing! 40 open positions (This position requires the employee to live in one of these states: AR, FL, GA, IA, KS, MS, NC, OK, SC, TX, VA, WI)Publishing Concepts, LP (PCI): Headquartered in Dallas, Texas, we partner with colleges, high schools, and service organizations to engage their alumni and members. We collect data and real stories from real people. PCI uses this information to publish alumni/membership directories and oral history projects. Our prestigious clients include institutions such as Harvard, Spelman, Texas A&M, and Georgetown. We also serve organizations such as Peace Corps, Shriners International, and Vietnam Veterans of America.BenefitsMedical insuranceHealth Spending Account (HSA)Dental insuranceVision insuranceWellness program401K with company matchPaid holidaysPaid vacationPaid sick leaveBereavement leaveEducational Tuition ReimbursementLife InsuranceCultureAt PCI, our purpose is to inspire dreams and transform lives. &Our Sales Associates are competitive, passionate about sales and deliver a WOW experience to our clients. &We offer a&HIGH ENERGY&and FUN&environment.Our notthebigcompany Values:Pursue EXCELLENCE (Purposefully!)Unlock HUMAN POTENTIALAct with INTEGRITYInnovate a CULTURE of Relationship and FunLead with a SERVANT S HEARTResponsibilitiesWhat you can expect:Update caller s contact records for their school or organization s directoryCollect stories and conduct interviews for the Oral History ProjectSell directories and alumni products (such as hats, travel bags, and apparel)Learn proven sales strategies applied in a high-energy and supportive environmentReport to Inside Sales Manager and meet regularly to develop a positive working relationshipContests, cool incentives, ongoing sales and leadership training, recognition$22/HR + commission training ratePost-training choose between a commission structure or no-commission compensation planShift 12:00 pm 9:00 pm CST work from home40 hour work week Monday FridayWork 1 Saturday every three monthsOur Best Candidates:HAVE 1+ year(s) of professional sales experience.HAVE previous experience working from home and with Zoom, Five9, Outlook, MS Office Suite.MUST HAVE a High School Diploma or equivalent. A college degree is a plus!Are competitive and able to close a high percentage of sales to meet goals.RequirementsAuthorized to work in the US without sponsorshipMinimum 1 year of professional sales experienceWilling to work 9am - 6pm CST during initial 6 week training and then work a 12pm 9pm CST schedule from homeWork 1 Saturday every three monthsMust be comfortable making high volume calls each dayThis position requires the employee to live in one of these states: AR, FL, GA, IA, KS, MS, NC, OK, SC, TX, VA, WI. Can you comply with this?Minimum High School Degree or equivalentKnowledge in: ZoomKnowledge in: Five9 Call Center Software or equivalentKnowledge in: Microsoft Office SuiteEqual Opportunity EmployerEqual Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.Requisition #ckpfv72h92crx0hoioe4djve0

Keywords: Publishing Concepts, Chapel Hill , Inbound Sales/ Customer Service Agent - Virtual/Remote, Other , Chapel Hill, North Carolina

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