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Supervisor Nutrition Room

Company: UNC Health Care Systems
Location: Chapel Hill
Posted on: June 6, 2021

Job Description:


Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.


The purpose of this position is to prepare infant feedings in the Neonatal Intensive Care Milk Room using specialized formula, fortifiers, donor and maternal human milk. This position serves as an extension to the NCCC nurses in the health care to neonates at UNC Hospitals critical care nursery. The expertise in this position is the translation of physician feeding orders to recipes to the preparation of final feeding product. It is also critical to the quality of care for the utmost precision in calculation, accuracy and sanitation in the handling and distribution of formula/ human milk to neonates. This position serves the pediatric and infant population, which are the most vulnerable and high risk. The Nutrition Room operates 24 hour per day (12 hour shifts). Flexibility a must.


Translates physician feeding orders in EPIC to established recipes. Troubleshoots and clarifies unclear orders.

Fortifies infant formula and human milk with precision using sanitation and established procedures to prevent body fluid or pathogen contamination across maternal/donor human milk bottles.

Uses mathematical calculation to adjust ordered recipe volumes and fortification ingredients.

Scan feedings and inventory.

Maintains accurate inventory of frozen and thawed maternal human milk and donor milk with detailed labeled bottles and milk bins. Reviews inventory daily for misfiled bottles or feeding syringes.

Monitors milk storage, refrigerator and freezers for temperature standards

Maintains patient orders and recipe records

Reports errors and participates in root cause analysis

Participates in continuing efforts to improve the efficiency, safety and quality of work in the NCCC Milk Room. These efforts consist of identifying problems and making recommendations for improving daily operations.

Works with nursing staff in the admission, discharge and transfer of infants feeding products

Works with Lactation Services in inventorying and procuring donor breast milk from the human milk bank

Works with Genetics Service in the development of metabolic formulas for Children's Hospital

Works with NCCC dietitians in recipe development and feeding progressions

Assists in hiring, training, and performance management of technicians

Helps design workflow and reliable work methods

Assists in development of policies and procedures and emergency plans

Assists in managing technology and software systems

Collaborates with ISD and nursing

Responsible for scheduling

Assists in conducting performance improvement and addressing quality assurance issues

Initiates and monitors follow-through for maintenance or repair of equipment

Manages product inventory and ordering

Responds to product recalls

Ensures all policy and regulatory standards are met including health regulations and TJC standards.

Demonstrates flexibility and professionalism at all times.

Within 90 days of employment, the successful candidate must pass a Nutrition Room Competency Exam and a Nutrition Room Orientation Checklist that includes basic clinical care functions and the ability to demonstrate and understand job duties.

Other Information

Other information:

Education Requirements:

High School diploma or GED

Preferred Associate's degree in Nutrition or related field

Licensure/Certification Requirements:

A license or certification is not required for this position.

Professional Experience Requirements:

If High School diploma or GED, six years' experience in related work such as diet office or food service experience in a clinical setting.

If Associate's degree in Nutrition or related field, no prior experience required

Knowledge/Skills/and Abilities Requirements:

Abilty to handle multiple and often rapidly shifting priorities.

Attention to detail is critical in this position. Errors in feeding order translation, preparation, mixing, distribution or failure to properly maintain sanitation may result in a sentinel event such as wrong milk to wrong baby resulting in transmission of HIV, Hepatitis, or other deleterious organisms/substances that travel in body fluid. Renal failure, dehydration and NEC (necrotizing enterocolitis) can also result from erroneously concentrated feeding.

Ability to accurately weigh on a gram scale, calculate, measure and mix human milk and infant formula with fortifiers is essential.

This position requires extensive standing and use of fingers, hands and arms to mix and syringe product.

Ability to handle stressful situations; The criticality of preparation of feeding times with frequent interruptions may result in stress to the employee.

Ability to handle multiple priorities is important in this position. Nutrition Room Technicians handle numerous infant feeding orders, communicate with medical personnel, and maintain par levels of supplies and other duties on a daily basis.

Some Knowledge of basic medical terminology

Knowledge of caloric ratios per volume, concepts of ingredient weight and volume and be able to calculate ingredient ratios from a feeding order and standardized recipe.

Strong technical skills

Critical thinking skills

Basic math skills

Acute vision

Ability to work independently

Ability to organize and prioritize work with multiple requests at the same time

Ability to communicate politely and effectively over the phone and in person

Ability to make decisions consist with the department and hospital policies

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Nutrition Room

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

Keywords: UNC Health Care Systems, Chapel Hill , Supervisor Nutrition Room, Other , Chapel Hill, North Carolina

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