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Administrative Associate (Per Diem)

Company: UNC Health Care Systems
Location: Chapel Hill
Posted on: June 6, 2021

Job Description:

Description

Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Performs general office support functions and other tasks as directed, according to established processes, policies and schedules.

Schedule: Minimum of 4- eight (8) hour shifts per month. Must be available to work at least one (1) Monday and one (1) Friday per month.

Responsibilities:

1. Greeting and routing internal and external customers by phone and in person. Assists with general inquiries from internal and external customers. Directs customers/patients as needed. May serve as first level for customer complaints.

2. Matching records against source documents to verify completeness and accuracy correcting typographical and other basic errors.

3. Performs basic scheduling of staff, facilities and/or patients. May collect insurance cards and make copies/inputs data in system. May collect any necessary copays.

4. Performs routine office duties including filing, faxing, and sorting/distributing mail. Performs routine clerical and typing tasks involved in processing form letters, requisitions, memoranda, reports and other office documents. Utilizing all software necessary to perform basic tasks for departments.

5. Preparing and maintaining routine office records. Entering data, resolving minor discrepancies by contacting appropriate personnel. Refers more complex issues to supervisor.

Other Information

Other information:

Education Requirements:

High School diploma or GED

Licensure/Certification Requirements:

No licensure or certification required.

Professional Experience Requirements:

One (1) year of clerical experience.

Knowledge/Skills/and Abilities Requirements:

Customer Focus makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system as appropriate. Coachability Receptive to feedback, willing to learn and embraces continuous improvement

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: UNCH OP Svcs Float Pool

Work Type: Per Diem

Standard Hours Per Week: 6.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

Keywords: UNC Health Care Systems, Chapel Hill , Administrative Associate (Per Diem), Other , Chapel Hill, North Carolina

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