Administrative Associate (Per Diem)
Company: UNC Health Care Systems
Location: Chapel Hill
Posted on: June 6, 2021
Become part of an inclusive organization with over 30,000 diverse
employees, whose mission is to improve the health and well-being of
the unique communities we serve.
Performs general office support functions and other tasks as
directed, according to established processes, policies and
Schedule: Minimum of 4- eight (8) hour shifts per month. Must be
available to work at least one (1) Monday and one (1) Friday per
1. Greeting and routing internal and external customers by phone
and in person. Assists with general inquiries from internal and
external customers. Directs customers/patients as needed. May serve
as first level for customer complaints.
2. Matching records against source documents to verify completeness
and accuracy correcting typographical and other basic errors.
3. Performs basic scheduling of staff, facilities and/or patients.
May collect insurance cards and make copies/inputs data in system.
May collect any necessary copays.
4. Performs routine office duties including filing, faxing, and
sorting/distributing mail. Performs routine clerical and typing
tasks involved in processing form letters, requisitions, memoranda,
reports and other office documents. Utilizing all software
necessary to perform basic tasks for departments.
5. Preparing and maintaining routine office records. Entering data,
resolving minor discrepancies by contacting appropriate personnel.
Refers more complex issues to supervisor.
High School diploma or GED
No licensure or certification required.
Professional Experience Requirements:
One (1) year of clerical experience.
Knowledge/Skills/and Abilities Requirements:
Customer Focus makes the customer and their needs their top
priority and goes the extra mile to satisfy their customers.
Demonstrates the ability to resolve customer problems. Technical
expertise understands the technical aspects of one's job.
Effectively uses Microsoft office products in order to produce
reports and documents. Demonstrates the ability to learn and master
the scheduling system as appropriate. Coachability Receptive to
feedback, willing to learn and embraces continuous improvement
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: UNCH OP Svcs Float Pool
Work Type: Per Diem
Standard Hours Per Week: 6.00
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
Keywords: UNC Health Care Systems, Chapel Hill , Administrative Associate (Per Diem), Other , Chapel Hill, North Carolina
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