Customer Service Representative

Company: BroadPath
Location: Chapel Hill
Posted on: June 6, 2021

Job Description:

[Member Service / Remote] - Anywhere in U.S. / Competitive Weekly Pay / Paid training + completion bonus / Limited Medical Plan after 60 days (Major Medical Plan access + 401K after one year full-time employment) - As a Pharmacy Customer Service Rep you'll: Receive inbound calls from current Pharmacy Plan Members regarding benefit and eligibility information; Explain plans-procedures-protocols-benefits-services-and-any other necessary information to the members; Make outbound calls to members regarding prescription issues; Adhere to all call metrics as set forth by the client- including Schedule Adherence-Average Handling Time-After Call Work-and-CSAT (Customer Satisfaction) scores...Hiring Immediately >>

Keywords: BroadPath, Chapel Hill , Customer Service Representative, Other , Chapel Hill, North Carolina

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