Server
Company: Silverspot Cinemas
Location: Chapel Hill
Posted on: February 15, 2021
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Job Description:
GENERAL SUMMARY The Server's main objective is to service the
guests in the restaurant and sell Silverspot's menu items to each
guest and ensure that the delivery of each order is carried out
successfully and the guest is satisfied. The guest's experience at
Silverspot should always be enjoyable. This job description is
intended to convey information essential to understanding the scope
of the job and the general nature and level of work performed by
job holders within this job. But, this job description is not
intended to be an exhaustive list of
qualifications, skills, efforts, duties, responsibilities or
working conditions associated with the position. The
responsibilities, task and duties of any position may change &
differ from time to time based on the needs of Management and the
Corporation. This is a position does not require any additional
off-hours. Silverspot Cinema offers a competitive salary and great
benefits! For management positions, Silverspot covers 100% of
employee only health insurance, dental, vision and basic life
insurance/AD&D. We also offer dependent/spouse coverage as well
as supplemental benefits such as short-term disability and
long-term disability. Our eligible associates also enjoy vacation,
sick leave, paid holidays, movie passes and employee discounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES Effectively communicate to
patrons what is offered, how the menu items are cooked, presented,
and at what price. Ability to sell alcohol and food. Ability to
describe menu items, wines and cocktails. Able to use a tablet
computer to ring in orders. Able to interact with guests in a
friendly/fast/professional manner. Be attentive! Offer your
assistance before the guests has to ask for it. Be alert of guest
signals (raising a hand, looking directly at you, etc.), and
acknowledge the guest so they know you will be right with them.
Learn your guest's names, occupations, and favorite meals. This
will make Silverspot a special place for them. Able to accept
different types of payment and make change. Maintain specific
side-work and ensure the total cleanliness and smooth operation of
the Restaurant. Clean and reset tables. Clean seats and under the
tables. Clean and organize each POS station, restock stemware and
refill salt and pepper grinders. Sweep dining room. Polish and roll
silverware, refill sauces, restock kitchen in between guest
service. Check identifications of guests to ensure they are of
legal age to consume alcoholic beverages. Refuse to serve beverages
in a polite manner if they are not of legal age. If consuming
alcoholic beverages, observe guest behavior, count number of drinks
served, and if you think they should not drive, offer a taxi. Don't
hesitate to ask a manager to intervene. All guests must be treated
in a manner to ensure their complete satisfaction. Always strive to
exceed our guests' expectations. Report to work in a neat and clean
uniform. Well-groomed hair and personal hygiene are essential. Take
pride in personal appearance and show dedication to your job.
Display integrity and honesty in all aspects of your employment.
Other duties as directed. Complies with the tips policy. EDUCATION
AND/OR EXPERIENCE High school education or higher. 1 2 years in
Customer Service and / or Hospitality CERTIFICATES, LICENSES,
REGISTRATIONS Food Handler and/or ServSafe certification if
applicable PHYSICAL DEMANDS Required to stand for five+ hours at a
time. Walks and stands during entire shift. Be able to lift up to
35 lbs. Frequent washing of hands. Cleaning the tables and sweeping
the floors as needed bending. Moving tables together in the
Restaurant lifting. Carrying trays with glasses and plates. Hazards
may include, but are not limited to, slipping and tripping.
Silverspot Cinema is an equal opportunity employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identify, national origin, disability status, protected
veteran status, or any other characteristic protected by law.
Silverspot Cinema also participates in E-Verify. PI129699322
Keywords: Silverspot Cinemas, Chapel Hill , Server, Other , Chapel Hill, North Carolina
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