This position may involve support of various hospitals and
care systems within the UNC Health Care System, but will be
employed by Rex
Hospital, Inc. (this includes, but is not limited to, for
purposes of payroll,
health benefits, retirement options, and applicable
description / responsibilities for this position:
Designs, develops and delivers all IT training programs and
materials to a wide
range of customers throughout the organization. Ensures training
and processes across departments are understood by application
Develops training plans, manner of delivery, and instructional
including tools, tips, and other ideas promoting user
and develops training materials and instructional scripts.
materials to align with the user’s level of responsibility.
Develops short and
long-term training schedules ensuring appropriate resources are
proper communications are released advertising availability of
Conducts training/instruction of computer applications, methods,
Serves in a liaison capacity with the user community on problem
improvement to new and existing operational systems. Assesses
and training needs to identify when training needs are to be
through an outside contractor to provide training.
Documents and maintains existing coursework and documents
procedures for newly
upgraded and / implemented systems based on user needs and
requirements in order to achieve high quality service.
Assists with analysis, testing, and selection of courseware
design software and
training techniques to be used. Contributes to the development
standards, process implementation, and compliance.
Education Requirements: ? If in a Non-Clinical Area: Associate's
degree in Adult Education, Business Administration or related
field. ? If in a Clinical Area: Bachelor's degree in Nursing (BSN)
from a state-accredited school of professional nursing (or
equivalent combination of education, training and experience).
Licensure/Certification Requirements: ? Epic certification
within six (6) months from date of hire.
Professional Experience Requirements: ? No prior
Knowledge, Skills, and Abilities Requirements: