HCS EPIC INSTRUCTIONAL DESIGNER - IT TRAINING USER SUPPORT

Company: UNC Health Care
Location: Chapel Hill
Posted on: October 10, 2020

Job Description:

Description

This position may involve support of various hospitals and health

care systems within the UNC Health Care System, but will be employed by Rex

Hospital, Inc. (this includes, but is not limited to, for purposes of payroll,

health benefits, retirement options, and applicable policies).

Job

description / responsibilities for this position:

1.

Designs, develops and delivers all IT training programs and materials to a wide

range of customers throughout the organization. Ensures training dependencies

and processes across departments are understood by application owner.

2.

Develops training plans, manner of delivery, and instructional methods,

including tools, tips, and other ideas promoting user self-reliance. Creates

and develops training materials and instructional scripts. Adapts training

materials to align with the user’s level of responsibility. Develops short and

long-term training schedules ensuring appropriate resources are secured and

proper communications are released advertising availability of training.

3.

Conducts training/instruction of computer applications, methods, and processes.

Serves in a liaison capacity with the user community on problem solving and

improvement to new and existing operational systems. Assesses vendor selection

and training needs to identify when training needs are to be coordinated

through an outside contractor to provide training.

4.

Documents and maintains existing coursework and documents procedures for newly

upgraded and / implemented systems based on user needs and training program

requirements in order to achieve high quality service.

5.

Assists with analysis, testing, and selection of courseware design software and

training techniques to be used. Contributes to the development of departmental

standards, process implementation, and compliance.

Qualifications

Education Requirements: ? If in a Non-Clinical Area: Associate's degree in Adult Education, Business Administration or related field. ? If in a Clinical Area: Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing (or equivalent combination of education, training and experience).

Licensure/Certification Requirements: ? Epic certification within six (6) months from date of hire.

Professional Experience Requirements:  ? No prior experience required.

Knowledge, Skills, and Abilities Requirements:

Keywords: UNC Health Care, Chapel Hill , HCS EPIC INSTRUCTIONAL DESIGNER - IT TRAINING USER SUPPORT, Other , Chapel Hill, North Carolina