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HCS - SYSTEMS ADMINISTRATOR SR - IT COMPUTER OPERATIONS & TECH SUPPORT

Company: UNC Health Care
Location: Chapel Hill
Posted on: November 11, 2018

Job Description:

This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies) Job Summary:Serves as a technical expert on systems and server administration. Maintains, patches, and resolves issues in the technology infrastructurespecializing in operating systems and platforms supporting the UNC Health Care System. Applies professional experience and training in informationtechnology to keep production systems operating securely and consistently. Description of Job Responsibilities:1. Follows appropriate change control procedures when making system changes. Change records are submitted well in advance wheneverpossible and include relevant detailed information.2. Maintains operating system-level software to highest security and fix levels allowed by vendor's certification of application software.Systems are maintained in an audit-ready state and are upgraded to latest stable releases.3. Monitors systems performance by collecting and analyzing data using a variety of tools. Recommends and/or implements tuning measuresto optimize performance if needed. Maintains and edits rules for event detection, to ensure system anomalies are captured. Workseffectively with co-workers and vendors to isolate and resolve system problems. Monitors server backups daily for trends, missedfiles/folders, or any discrepancies and works to resolve any problems.4. Responsible for coordinating installation, maintenance, and inventory tracking of datacenter equipment, such as servers and parts forasset tracking.5. Serves as the escalation point for End User Services for complex issues, especially those that may be server related.6. Supports other critical applications running on servers for those application functions that interact with the underlying operating system.

Keywords: UNC Health Care, Chapel Hill , HCS - SYSTEMS ADMINISTRATOR SR - IT COMPUTER OPERATIONS & TECH SUPPORT, IT / Software / Systems , Chapel Hill, North Carolina

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