HCS Systems Administrator Senior - Computer Operations and Tech Support
Company: UNC Health Care
Location: Chapel Hill
Posted on: July 31, 2022
Description This position may involve support of various
hospitals and health care systems within the UNC Health Care
System, but will be employed by Rex Hospital, Inc. (this includes,
but is not limited to, for purposes of payroll, health benefits,
retirement options, and applicable policies).
Become part of an inclusive organization with over 40,000 diverse
employees, whose mission is to improve the health and well-being of
the unique communities we serve.Summary:
Serves as a technical expert on systems and server administration.
Maintains, patches, and resolves issues in the technology
infrastructure specializing in operating systems and platforms
supporting the UNC Health Care System. Applies professional
experience and training in information technology to keep
production systems operating securely and consistently.
1. Follows appropriate change control procedures when making system
changes. Change records are submitted well in advance whenever
possible and include relevant detailed information.
2. Maintains operating system-level software to highest security
and fix levels allowed by vendor's certification of application
software. Systems are maintained in an audit-ready state and are
upgraded to latest stable releases.
3. Monitors systems performance by collecting and analyzing data
using a variety of tools. Recommends and/or implements tuning
measures to optimize performance if needed. Maintains and edits
rules for event detection, to ensure system anomalies are captured.
Works effectively with co-workers and vendors to isolate and
resolve system problems. Monitors server backups daily for trends,
missed files/folders, or any discrepancies and works to resolve any
4. Responsible for coordinating installation, maintenance, and
inventory tracking of datacenter equipment, such as servers and
parts for asset tracking.
5. Serves as the escalation point for End User Services for complex
issues, especially those that may be server related.
6. Supports other critical applications running on servers for
those application functions that interact with the underlying
Other InformationOther information:
--- Bachelor's degree in Computer Science, Information Systems
Management or related field (or equivalent combination of
education, training and experience).
--- No licensure or certification required.
Professional Experience Requirements:
--- If a Bachelor's degree: Two (2) years of direct experience.
--- If an Associate's degree: Six (6) years of direct
--- If a High School diploma or GED: Ten (10) years of direct
Knowledge/Skills/and Abilities Requirements:
--- Excellent analytical and communication skills. Ability to work
well in a team environment. Demonstrated ability to successfully
manage multiple tasks simultaneously. Highly responsive to internal
Job DetailsLegal Employer: -NCHEALTHEntity: Shared Services
Organization Unit: IT Computer Oper Tech Supp -Work Type: Full
Standard Hours Per Week: 40.00Work Schedule: Day JobLocation of
Job: US:NC:Chapel HillExempt From Overtime: Exempt: Yes
Keywords: UNC Health Care, Chapel Hill , HCS Systems Administrator Senior - Computer Operations and Tech Support, IT / Software / Systems , Chapel Hill, North Carolina
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