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Claim Technical Specialist

Company: IFG Companies
Location: Chapel Hill
Posted on: June 22, 2022

Job Description:

Job BriefInvestigate, evaluate, negotiate and settle serious injury/damage claims in multi-jurisdictions, applying coverage, laws and regulations accordingly.About IFG CompaniesIFG Companies, founded in 1985, is one of America's largest privately held, property and casualty A-rated insurance groups in the United States. As a private company, IFG is focused on profitable growth through superior underwriting of a range of products and service to its producers and insureds.LOCATIONIFG is open to remote/hybrid/on-site employment opportunities.POSITION SUMMARY / OBJECTIVEInvestigate, evaluate, negotiate and settle serious injury/damage claims in multi-jurisdictions, applying coverage, laws and regulations accordingly; reporting to upper management and reinsurers within necessary timelines and guidelines.POSITION RESPONSIBILITIES

  • Promptly review new losses and determine initial plan of action in the handling of the claim
  • Analyze coverage as it relates to the facts and allegations of the claim; prepare Reservation of Rights and Declination of Coverage letters, as applicable
  • Initiate contact efforts with policyholder and claimants to confirm notice of loss description and determine the scope of the investigation, if needed
  • Recognize, notify and pursue other culpable parties and seek contribution from such other responsible parties as warranted
  • When appropriate, assign and clearly instruct independent adjusting firms to conduct the needed investigative tasks; manage and direct any future activity of the independent adjusting firm in any continued investigation of the claim
  • On litigated claims assign, instruct and manage retain defense counsel by establishing litigation plans, legal budgets and aggressively move the claim towards a timely and appropriate resolution, which may include a trial on the merits
  • Identify serious injury/damage losses and report them timely to upper management, reinsurers and update each as necessary
  • Promptly evaluate all claims as the investigation develops and establish and adjust reserves as warranted
  • Review all expense bills for appropriateness, accuracy and adherence to Company billing guidelines within the Company's e-billing system;
  • Identify and ensure subrogation efforts are undertaken against other responsible parties, including pursuit of deductible recoveries, salvage by the Recovery Unit as applicable
  • Direct defense counsel in the defense of all litigated claims in accordance with an established litigation plan
  • Negotiate settlements; attend mediations and settlement conferences, as needed
  • Mentor Claim Examiner trainees or new Claim Examiner, as requested
  • Other duties as requiredKNOWLEDGE / SKILLS / ABILITIES
    • Excellent written communication skills
    • Excellent oral negotiation skills
    • Intermediate computer skills
    • Ability to exercise independent judgment in handling claims within reserve and settlement authority combined with moderate supervision
    • Some travel required EDUCATION/EXPERIENCE/CERTIFICATIONS
      • 5+ years commercial property and casualty experience
      • 3+ years litigation management experience
      • E & S experience a plus
      • CPCU or SCLA or CCLA or AEI designation preferred
      • Experience with client/server claims processing systems a plus
      • College degree preferredPHYSICAL DEMANDS
        • Physical demands are considered to be that of an office environment, climate controlled, with minimal physical exertion. This position requires prolonged sitting, ability to utilize a computer and interactions with others in meetings or via phone.
        • Ability to travel as necessary according to business needs.BENEFITSIFG Companies offers a competitive benefits package including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, long-term care insurance, educational and professional development assistance, paid time off, company provided leave of absence programs and flexible work arrangements.IFG Companies is an equal opportunity employer committed to a diverse workforce. M/F/D/V

Keywords: IFG Companies, Chapel Hill , Claim Technical Specialist, IT / Software / Systems , Chapel Hill, North Carolina

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