Lead Customer Service Associate

Company: Zips Car Wash
Location: Goldsboro
Posted on: April 24, 2024

Job Description:

Job Details

Job Location
NCGOL NBerkeley - Goldsboro, NC

Position Type
Full Time

Education Level
High School

Salary Range
$14.00 - $20.00

Travel Percentage
None

Job Shift
Any

Job Category
Customer Service

Description

How would you like to write your own paycheck?! Check us out at Zips Car Wash! We are hiring for hourly + commission positions where theres no limit to what you can make!

To be eligible for hire, please complete our application and follow the link for a quick survey
https://go.cultureindex.com/s/cLQOTWIKLf

Overview:

A Lead Customer Service Associate creates a welcoming and fun atmosphere, puts smiles on peoples faces using world class customer service, and provides a Good, Clean, Fun car wash experience.

Primary Duties:

• Open and Close site and facilitate daily operations.
• Assist in the training of Customer Service Associates.
• Enrollment & Support of Unlimited Wash Club Members.
• Attend the Point-of-Sale and oversee all transactions.
• Maintain all aspects of the property in clean and working order.
• Safely and efficiently load every vehicle with clear hand signals and a smile.
• Maintain all aspects of the property in clean and working order.
• Strive for customer satisfaction by receiving every guest with a warm and friendly welcome, providing support throughout the entire wash process, and ensuring a complete and thorough wash for all guests. Qualifications
  
  Requirements:
  • High School Diploma or Equivalent
  • Flexible availability, including evenings and weekends
  • Must be friendly, outgoing, and customer service oriented
  • Must have resilient positive attitude and energetic personality
  • Able to work effectively & be accountable under minimal supervision Physical Demands:
    • Regular physical mobility including reaching, grabbing, lifting, and ability to handle equipment that may average up to approximately 100 pounds in weight
    • Frequent walking, standing, and being on your feet for long periods of time
    • Working in non-climate-controlled environments and outside in all weather conditions

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