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SHIFT LEADER

Company: Insomnia Cookies
Location: Chapel Hill
Posted on: November 18, 2021

Job Description:

As a Shift Leader at Insomnia Cookies, you are the captain of our bakery- day or night! You understand what it takes to Own the Night (and beyond) by predicting the flow of business during a successful shift. Your "hands-on" leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store. You can be entrusted with cash handling, safety, and with the upkeep of the store. All of these duties center around leading a team to success on each shift, so we can continue to offer our Insomniacs Warm, Delicious cookies, and Deliver that Cookie Magic!POSITION PERKS:Flexible part-time work schedulesExcellent training & mentorshipJob stability with a rapidly growing and reputable companyAchievable growth/promotion opportunitiesYou get to work in a fun, exciting team environmentFREE cookies with every shift!ResponsibilitiesProvide incredible customer service to all of our guests throughout their shopping experience within our bakeries.Provide leadership support to the Store Operations Manager while including them in decisions that impact the business and customer experience.Coordinate activities, prioritize tasks and ensure the operation runs efficiently during your shift.Support and work alongside of the Cookie Crew in baking all of our cookies.Ensure store is neat, clean and organized at all times.RequirementsAt least 1 year of working experience in a customer service focused rolePoint of Sales systems experienceOutstanding communication skillsOutgoing/friendly/patientDetail focused and results-orientedAbility to lead-by-example and motivate othersAbility to lift inventory items that weigh up to 40 lbs.

Keywords: Insomnia Cookies, Chapel Hill , SHIFT LEADER, Hospitality & Tourism , Chapel Hill, North Carolina

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