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Catering Coordinator

Company: The Siena Hotel
Location: Chapel Hill
Posted on: April 30, 2021

Job Description:

Catering Coordinator * Work with clients in order to obtain all final booking details, i.e. food & beverage, room set-up, audio visual requirements, complete rooming list and guest agenda.* Ensure quick, efficient responses to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.* Develop and continually enhance relationships with key catering accounts and individuals to maintain and increase our market share.* Holds regular meetings with F&B/Banquet department to review BEOs, upcoming events and other updates as needed.* Maintain up-to-date knowledge of all property offerings, food & beverage minimums, room rentals, hotel rates, strategies, discounts/promotions, meeting space layout and capacities, catering menus with pricing and any in-house events taking place.* Participate in coordinating of hotel events which includes setting up, interacting with the guests/customers, ensuring that the events are successful.Requirements: * Outstanding customer service skills and ability to attend to guests and associates in an attentive, friendly, courteous and service oriented manner.* Exceptional communications skills* Knowledge of sales/hospitality principles and practices.* Ability to multitask and prioritize and delegate daily workload.* Outstanding organizational and time management skills.* Must be energetic, a self-starter, and able to work in a fast-paced environment.* Must be detail-oriented and able to work both independently and with a team.* Must be able to show initiative, including anticipating guest or operational needs.Education & Experience: * Catering experience * Advanced proficiency in the use of Sales and Event Management Systems as well as Microsoft Word and Excel.

Keywords: The Siena Hotel, Chapel Hill , Catering Coordinator, Hospitality & Tourism , Chapel Hill, North Carolina

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