Nurse Manager Operations-Duke Outpatient Clinic
Company: Duke Health
Location: Durham
Posted on: April 25, 2024
Job Description:
At Duke Health, we're driven by a commitment to compassionate
care that changes the lives of patients, their loved ones, and the
greater community. No matter where your talents lie, join us and
discover how we can advance health together. -About Duke University
Hospital -Pursue your passion for caring with Duke University
Hospital in Durham, North Carolina, which is consistently ranked
among the best in the United States and is the number one hospital
in North Carolina, according to U.S. News and World Report for
2023-2024. Duke University Hospital is the largest of Duke Health's
three hospitals and features 1048 patient beds, 65 operating rooms,
as well as comprehensive diagnostic and therapeutic facilities,
including a regional emergency/trauma center, an endo-surgery
center, and more. Duke Nursing Highlights: -
- Duke University Health System is designated as a Magnet
organization
- Nurses from each hospital are consistently recognized each year
as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of
Nursing Specialties Award for Nursing Certification Advocacy for
being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance (based on eligibility) -Duke University
Health System seeks to hire a -Nurse Manager, Operations -for -
-Duke Outpatient Clinic -who will embrace our mission of
Transforming Lives Transforming Care. -NURSE MANAGER, OPERATIONS
-Job Summary:
- Manage and -coordinate patient care and personnel needs in a
DUHS Clinic
- Plan, develop, implement and evaluate ambulatory health care
services, programs and activities
- Work Performed-manage multi-specialty nursing services
delivered within a specific described herein, patients, staff
- Perform other related duties incidental to the clinic.
- Manage various personnel actions including, but not limited to
hiring, orientation, performance appraisals, promotions and
scheduling; and counsel and conduct formal discipline of clinical
requirements.
- Collaborate in the development, implementation and expansion of
learning opportunities and skill development for all
- Analyze, develop and maintain an effective and efficient
nursing care delivery system that reflects patient and family needs
across the continuum ;achieving desired outcomes
- Promote education for patients, patient families and the
community; participate in direct patient care activities as a
targeted strategy for role modeling or information gathering
- Collaborate with nursing colleagues in ambulatory care to
promote optimal utilization of nursing resources among the various
clinics
- Identify clinical operational needs; manage appropriate level
of equipment and supplies and monitors equipment maintenance
- Assess the environment and make recommendations to ensure
optimal patient comfort, safety and compliance with various
regulatory bodies.
- Collaborate with Health Center Administrator/Nurse Manager in
determining the fiscal requirements of the specific clinic; submit
budgetary recommendations, including necessary nursing personnel
and patient care materials necessary for the provision of care
- Cultivate exemplary customer service throughout the
organization; promote effective communication skills to include,
but not limited to problem solving, assertiveness, and support for
team members, feedback, active listening and conflict resolution.
Develop and implement processes to enhance clinic operations and
practices for ongoing quality improvement
- Develop, document, implement and monitor written policies and
procedures reflective of the ambulatory health care site mission
settlement and objectives
- Our Managers work in partnership with the Service Access
Manager. -Shift Schedule:Monday to Friday - Day Shifts -Knowledge,
Skills and Abilities:
- Clinical Quality Management and Service management skills
- Orientation, Accountability, Planning, prioritization and
time
- Problem solving and innovation
- Initiative financial savvy
- Active Listening, effective communication; identifying and
recruiting top talent
- Develop and retain talent
- Showing support- teambuilding, conflict resolution and
management.
- Motivating and influencing team members in line with the
-vision and purpose.
- Working knowledge of regulatory requirements including North
Carolina Nurse Practice Act. -Minimum
QualificationsEducation-Bachelor's degree in Nursing is required.
Master's degree in Nursing strongly preferred.Experience-Three
years of nursing experience is required.Degrees, Licensures,
Certifications
- Must have current or compact RN licensure in the state of North
Carolina. BCLS certification required
- Nurses hired into leadership positions must obtain a leadership
certification within three months of hire. -New nurse leaders who
are ineligible to sit for an exam because they have not been
working in a leadership role for the minimum amount of time
required must complete their certification within three months of
becoming eligible. - Duke is an Affirmative Action/Equal
Opportunity Employer committed to providing employment opportunity
without regard to an individual's age, color, disability, gender,
gender expression, gender identity, genetic information, national
origin, race, religion, sex, sexual orientation, or veteran status.
- Duke aspires to create a community built on collaboration,
innovation, creativity, and belonging. Our collective success
depends on the robust exchange of ideas-an exchange that is best
when the rich diversity of our perspectives, backgrounds, and
experiences flourishes. To achieve this exchange, it is essential
that all members of the community feel secure and welcome, that the
contributions of all individuals are respected, and that all voices
are heard. All members of our community have a responsibility to
uphold these values. - Essential Physical Job Functions: Certain
jobs at Duke University and Duke University Health System may
include essentialjob functions that require specific physical
and/or mental abilities. Additional information and provision for
requests for reasonable accommodation will be provided by each
hiring department. -
Keywords: Duke Health, Chapel Hill , Nurse Manager Operations-Duke Outpatient Clinic, Healthcare , Durham, North Carolina
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