Certified Medical Assistant - Duke Primary Care - Meadowmont - Chapel Hill, NC
Company: Duke University Health System
Location: Chapel Hill
Posted on: August 1, 2022
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Job Description:
Duke Primary Care Duke Primary Care Duke Primary Care is a broad
network of community-based clinics that offer family medicine,
internal medicine, pediatric, and urgent care services. With 400
providers in nearly 50 locations, Duke Primary Care is the largest
primary care network in the greater Triangle. Our network saw more
than 750,000 patient encounters in fiscal year 2021.
Our Duke Primary Care clinics provide personalized care for adults
and children, from sick visits to preventive care, health
screenings to immunizations, and annual exams to chronic disease
management. Select primary care clinics also provide behavioral
health, diabetes education, pharmacy, and other population health
services. Duke Primary Care clinics are accredited and designated a
Primary Care Medical Home by The Joint Commission.
Our Duke Urgent Care centers offer evaluation and treatment for
minor illnesses and injuries 12 hours a day, seven days a week when
a patient----- s primary care provider is not available. Services
also include certain physical exams and vaccinations. A pediatric
specialist is available at select locations. Patients can walk in
to one of our nine urgent care centers located throughout the
greater Triangle or can schedule a virtual visit to receive care
from the comfort of home.
Duke Nursing Highlights:
Certified Medical Assistant
Summary
The Medical Assistant, Certified functions as an integral member of
the interdisciplinary healthcare team in providing direct patient
care. The Medical Assistant certified performs routine
administrative and patient care supportive duties in a Health
System Medical practice that assists medical and/or nursing staff
in the examination and treatment of patients and ensures the
clinic/office runs smoothly.
Work Performed
Clinical responsibilities: The CMA takes med ictal histories and
records vital signs, explains treatment procedures to patients, and
prepares patients for examinations and procedures. Patient care
support responsibilities may include assisting the medical and
nursing staff during examination and procedures, collecting and
preparing laboratory specimens, performing basic laboratory tests
in the clinic/office, taking electrocardiograms, removing sutures/
staples, changing sterile and non-sterile dressings, promoting
patient/family understanding of the educational content and his/her
involvement in the plan of care, and document ng in the patient
record. Other clinical support responsibilities include disposing
of contaminated supplies, instrument processing, high-level
disinfection and sterilization of medical instruments, telephoning
prescriptions to a pharmacy, preparing and administering
medications as directed by the physician, and authorizing drug
refills as directed. Performs other clinical functions as delegated
and supervised by the physician. Administrative responsibilities:
The CMA greets patients, answers telephones, schedules appointments
to include arrival appointments in Maestro Care, checks out
patients, and referral scheduling; arranges for hospital admissions
and laboratory services, updates and files patient medical records,
fills out forms, handles billing, bookkeeping to include receiving
copays and collections on account balances; correspondence, and
ordering clinical d clerical supplies and forms. Performs other
administrative duties as directed. May be requested to be a liaison
for clinic activities such as Join commission and falls and/or
participate in clinic committees.
Knowledge, Skills, and Abilities
Good customer service skills. Work requires the ability to
understand and follow oral and written instructions generally
acquired through a high school education and medical assistant
programming. Heavy lifting and the ability to transport stretcher
and wheelchair patients may be required. Working knowledge of
sterile techniques and special procedures that are applicable to
work performed. Working knowledge of procedures and techniques
involved in administering routine and special treatments to
patients. Working knowledge of sanitation, personal hygiene, and
basic health and safety precautions applicable for work in a clinic
setting. Working knowledge of infection control procedures and
safety precautions. Age-specific competencies. Daily clinic
preparation process; registration, scheduling, charge posting,
order entry. Able to document and communicate pertinent information
ability to establish and maintain effective working relationships
with patients and clinical staff. Typing skill. Medical terminology
levels II and III -- Ability to independently seek out resources
and work collaboratively
Minimum Qualifications
Education
Level I -- Graduation from an accredited Medical Assistant program
is strongly preferred. High school or GED graduation is
required.
Level II -- Graduation from a medical assistant program accredited
by the Commission on Accreditation of Allied Health Education
Programs (CAAHEP) or the Accrediting Bureau of Health Education
Schools (ABHES) is strongly preferred. High school or GED
graduation is required.
Level III -- Graduation from a medical assistant program accredited
by the Commission on Accreditation of Allied Health Education
Programs (CAAHEP) or the Accrediting Bureau of Health Education
Schools (ABHES) is strongly preferred. High school or GED
graduation is required.
Experience
Level I -- No experience required.
Level II -- Must have at least 1 year of clinical experience as a
Medical Assistant in a clinical setting.
Level III -- Must have at least3 years of clinical experience as a
Medical Assistant in a clinical setting. Note: 1 year of experience
will be provided for an Associate degree in Medical Assisting.
General Ladder Statement: In addition to the education and
experience noted, applicants must meet all requirements set forth
in the Medical Assistant, Certified (CMA/RMA) Ladder Program
document for Levels II and III.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA
required. BLS required.
Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA
required. BLS required.
Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA
required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed
to providing employment opportunity without regard to an
individual's age, color, disability, gender, gender expression,
gender identity, genetic information, national origin, race,
religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration,
innovation, creativity, and belonging. Our collective success
depends on the robust exchange of ideas-an exchange that is best
when the rich diversity of our perspectives, backgrounds, and
experiences flourishes. To achieve this exchange, it is essential
that all members of the community feel secure and welcome, that the
contributions of all individuals are respected, and that all voices
are heard. All members of our community have a responsibility to
uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University
and Duke University Health System may include essentialjob
functions that require specific physical and/or mental abilities.
Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Keywords: Duke University Health System, Chapel Hill , Certified Medical Assistant - Duke Primary Care - Meadowmont - Chapel Hill, NC, Healthcare , Chapel Hill, North Carolina
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