RN Patient Services Manager II - Physical Medicine and Rehabilitation
Company: UNC Health Care
Location: Chapel Hill
Posted on: July 31, 2022
Description Become part of an inclusive organization with over
40,000 diverse employees, whose mission is to improve the health
and well-being of the unique communities we serve.The -Department
of Physical Medicine and Rehabilitation -are seeking applicants for
an RN Patient Services Manager II. The ideal candidates has
experience with management, critical conversations, is a team
player, and a strong leader. We are looking for individuals with
prior experience in Physical Medicine and Rehabilitation. This
position will have approximately 11 direct reports, which include
two social workers, and other clinical support roles.
Assists a higher level nurse manager in the following duties:
ensuring that appropriate care and services are available to
patients and families, ensuring adequate and appropriate clinical
staffing on each shift, may supervise nursing staff, HUC staff and
utility aide staff, providing assistance with annual performance
reviews of staff, participation in quality improvement initiatives
to address identified patient safety or quality of care issues,
providing and facilitating an environment conducive to staff
continuing education needs, on-going unit-based educational needs
and orientation of staff members.
1. Patient Care - Ensures that appropriate care and services are
available to patients / clients and families. Facilitates
interdisciplinary collaboration in patient/client care planning.
Ensures appropriate clinical staffing and skill mix for patient
care. Supervises team of professionals / paraprofessionals which
may include nursing staff, health unit coordinators, nursing
assistants and utility aides.
2. Human Resource Management - Effectively manages human resources
and creates an environment conducive to staff recruitment and
retention. Applies organizational policy and procedures in hiring,
promoting, transferring and terminating staff. Provides staff with
annual performance feedback and opportunity to set professional
goals. Integrates scientific evidence regarding retention of
nursing staff into unit planning.
3. Budget Management - Effectively uses clinical and financial
information to establish and meet budgetary goals. Implements
strategies to increase revenue and cost-effectively manage
personnel, supply, and equipment resources. Evaluates the impact of
strategic fiscal changes on quality outcomes.
4. Accreditation Issues - Ensures that internal and external
regulatory standards or nursing practice are met or exceeded. This
includes organizational policy and procedures as well as state,
JCAHO, Board of Nursing and other specified accrediting bodies.
Integrates current scientific evidence into standards of
5. Quality Improvement-Leads and participates in quality
improvement initiatives that focus on identified patient safety or
quality of care deficits.
6. Education-Creates an educational environment conducive to
student learning, staff continuing education, and orientation of
new staff members. Accountable for annual competency evaluation of
staff that ensures staff has the knowledge and skills to care for
the specified patient population.
Other InformationOther information:
--- Bachelor's degree in Nursing (BSN) from a state-accredited
school of professional nursing.
--- Licensed to practice as a Registered Nurse in the state of
Professional Experience Requirements:
--- Two (2) years of professional nursing experience in a tertiary
care setting, and one (1) year of experience in the area
Knowledge/Skills/and Abilities Requirements:
Job DetailsLegal Employer: -STATEEntity: UNC Faculty Physicians
Organization Unit: SOM P M & R Amb Care -Work Type: Full Time
Standard Hours Per Week: 40.00Work Schedule: Day JobLocation of
Job: US:NC:Chapel HillExempt From Overtime: Exempt: Yes
Keywords: UNC Health Care, Chapel Hill , RN Patient Services Manager II - Physical Medicine and Rehabilitation, Healthcare , Chapel Hill, North Carolina
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