Quality and Organizational Excellence Leader Senior - Center for Nursing Excellence
Company: UNC Healthcare
Location: Chapel Hill
Posted on: January 13, 2022
Become part of an inclusive organization with over 30,000 diverse
employees, whose mission is to improve the health and well-being of
the unique communities we serve.
Provides quality and organizational excellence by leading
cross-functional quality and process improvement initiatives.
Serves as mentor to specialists and analysts. Influences leaders
and leads complex improvement projects. Supervise specialists,
analysts or administrative support staff.
Center for Nursing Excellence seeking Quality and Organizational
Excellence Leader Senior team member. The position has
responsibilities to include Division of Nursing support for
embedded service line coaches as a mentor; lead the house-wide
Spread of Innovations projects each year and hold several quality
improvement initiatives throughout the year centered around
improving nursing sensitive patient care outcomes. The scope of
this role includes understanding and applying evidence-based
practice in lean performance improvement methodologies in differing
patient populations for each patient care unit. Strongly prefer
candidates with nursing experience.
1. Leader and Influencer of complex quality and process improvement
initiatives. Key advisor who leads organization-wide projects that
are aligned with organizational vision and goals. Strategic partner
to departments. Serves as mentor and may supervise Specialists,
Analysts and administrative support staff. Serves as organizational
consultant to Health Care System executives.
2. Develops innovative solutions that provide competitive
advantage. Provides vision for future development phases. Amplifies
capabilities through mentoring to other departments across the
organization. Organizational consultant to HCS executives.
3. Identifies ways that TM&T can be applied to create new
business/growth opportunities. Develops the case which illustrates
the benefits to the organization. Conducts on-going studies and
research of TM&T that are relevant to business
improvement/growth. Engages vendors, consultants, and content
experts to evaluate current, planned, and possible TM&T. Able
to train Lean Six Sigma trainers and/or other improvement
methodology trainers. Leads the development of Lean Six Sigma
training materials and/or other improvement methodologies training
4. Identifies ways to improve customer support through system wide
methodologies. Defines metrics and reporting which permits
solutions to be measured and improved. Ability to create an
environment where Customer Service thrives through motivation and
5. Identifies ways to improve project team performance and
determines how next implementation can be accomplished more
effectively. Identifies methods for improving the project
management process across HCS. Has skill set and responsibility to
lead ?operations? or ?executive? committees.
6. Leads highly complex and difficult improvement processes.
Evaluates new business opportunities. Mastery of basic statistical
concepts, tools and techniques and working knowledge of advanced
topics (e.g., linear regression, logistic regression, DOE, etc.,
seeking continued learning on advanced topics (e.g., simulation,
Other Information Other information:
--- Bachelor's degree in an appropriate discipline.
--- No licensure or certification required. Strongly prefer
candidates with current RN licensure.
--- Requires completed portfolio and must have one member of the
Quality committee (or designee) on interview team.
Professional Experience Requirements:
--- If a Bachelor's degree: Five (5) years of experience in quality
team facilitation, project management, process improvement or
quality data analysis. Clinical Experience associated with leading
quality improvement efforts may be assessed as equivalent to direct
quality improvement experience both in determining minimum
requirements, as well as level of experience.
Knowledge/Skills/and Abilities Requirements:
--- Strong leadership skills, ability to influence leaders and lead
complex projects. Facilitation skills and presentation skills.
Job Details Legal Employer:
Entity : UNC Medical Center
Organization Unit :
Work Type : Full Time
Standard Hours Per Week : 40.00
Work Schedule : Day Job
Location of Job : US:NC:Chapel Hill
Exempt From Overtime : Exempt
Keywords: UNC Healthcare, Chapel Hill , Quality and Organizational Excellence Leader Senior - Center for Nursing Excellence, Healthcare , Chapel Hill, North Carolina
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