HCS EXECUTIVE DIRECTOR PHYSICIAN PATIENT FINANCIAL SERVICES

Company: UNC Healthcare
Location: Chapel Hill
Posted on: January 15, 2020

Job Description:

This position is responsible for the overall system-wide management responsibility of the Patient Accounts service, including program planning, revenue generation, operational analysis, financial analysis, problem resolution, personnel management and performance improvement. The position reports to the Health Care System Vice President of Revenue Cycle Operations Description of Job Responsibilities: 1. Patient Financial Services - Responsible for directing all patient account functions including Provider Enrollment, Coding/Charge Capture, Billing, Collections, Denials, Payment Review, Cash Posting, and Refunds across PB Resolute. Responsible for planning, developing, and implementing new systematic approaches to maximizing revenue and cash flow and preparing for value-based reimbursement. Provides direction and leadership to assure support and accomplishment of the health system's patient account functions, through well-organized, efficient, and effective patient account processes.2. Leading People - Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Treats sensitive or confidential information appropriately. Works to improve and reinforce performance of others. Delegates assignments, clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Encourages workforce engagement by building a commitment to excellence. Works collaboratively toward solutions that accomplish organizational objectives.3. Leading Change - Initiates and manages the change process, taking steps to remove barriers or accelerate its pace. Communicates a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process. Clearly communicates the direction, required performance, and challenges of change to all involved parties. Identifies and enlists the support of key individuals and groups to move the change forward. Obtains and provides resources to implement change initiatives. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.4. Results Driven - Exceeds departmental and organizational goals and customer expectations. Makes decisions that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Delivers high-quality services and is committed to continuous improvement. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor overall financial status of operations.

Keywords: UNC Healthcare, Chapel Hill , HCS EXECUTIVE DIRECTOR PHYSICIAN PATIENT FINANCIAL SERVICES, Healthcare , Chapel Hill, North Carolina