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Manager, Learning and Development

Company: Honorbridge
Location: Chapel Hill
Posted on: May 23, 2023

Job Description:


Are you a person who is interested in working to save a life everyday, making a tremendous contribution to your community, or becoming part of someone's legacy? If so, HonorBridge is seeking a positive, energetic, and highly motivated individual to join our team.

HonorBridge is the largest Organ Procurement Organization in North Carolina. We partner with hospitals, transplant centers and other partners to coordinate the organ and tissue donation process. We are passionate about inspiring our community to register as organ and tissue donors and provide support to the families of those who give the gift of life

Job Summary

Due to growth, Honorbridge is recruiting for a Manager, Learning & Development. This individual is responsible for designing, coordinating, facilitating, and implementing training activities throughout HonorBridge for clinical and non-clinical colleagues. A high level of collaboration will be required with leadership throughout the organization to ensure training needs and regulatory compliance requirements are being met. Under the guidance of the Director of Human Resources, this individual will research, design, and implement effective methods to educate all colleagues. The ideal candidate has a passion and devotion to building connections that save and heal lives through organ and tissue donation and possesses a minimum of 5 years of experience in program development, training, and adult learning.

What You'll Do:

  • Develop, direct, and analyze the effectiveness of HonorBridge's Learning and Development program through department interactions to ensure they incorporate best practices and adult learning principles to deliver the highest quality training programs.
  • Review, advise and assist in the development of material in various formats to include, but not limited to, trainee manuals, instructor guides, presentations, and case studies and reference resources through a systematic approach of analysis, design, language, efficient implementation, and evaluation.
  • Hire, train and lead a team of Learning & Development Specialists
  • Build caring and compassionate relationships
  • Consistently demonstrates effective communication
  • Collaborate with the Director of Human Resources and Leadership Team to develop a dynamic learning and development strategy that supports our business goals both today and in the future
  • Lead and develop the curriculum for and facilitating and/or directing the delivery of the organization's colleague education programs and classroom learning experiences based on needs identified through gap analysis.
    • New Hire Orientation
    • Preceptor Training Program
      • Develops organizational strategies and practices for the organization and translate into actionable initiatives and follow-through to ensure HonorBridge develops and retains the best talent.
      • Enhances and modernize leadership and staff development to ensure an accessible approach to learning and contributes to the development of building a strong pipeline of talent readiness.
      • Supports Director of Human Resources and the HR team in building leadership capacity, driving performance management process, along with supporting other cyclical HR processes.
      • Hires, evaluates, and manages the Learning & Development Specialists and related activities of the Learning and Development program, including coordinating new hire orientation, annual skills days, compliance programs, and maintenance of colleagues training documentation.
      • Collaborates with department leaders to evaluate ongoing program effectiveness to target specific areas for improvement.
      • Partners with department leaders to establish and direct department specific annual education plans to include competencies for professional growth and development.
      • Develops multi-media training opportunities using web-based technologies, in-class lectures, defined clinical experiences and labs.
      • Manages the new colleague training process to discuss progress updates, complete training file documentation, or schedule further education in collaboration with managers and/or directors.
      • Responsible for the maintenance of training files and documentation in compliance with regulatory standards.
      • Monitors, measures, evaluates, and reports on training program effectiveness, training program content and participant satisfaction.
      • Delivers and maintains a variety of initial and annual training programs in accordance with all HonorBridge policies.
      • Working with the Director of Human Resources, develops and maintains policies and procedures related to training and education.
      • Develops, manages, and improves training operations and training materials for clinical staff including the development and use of modules for clinical topics, and use of technology to maintain modern training methods.
      • Administers training programs and exams.
      • Assist in the development and implementation of continuing education programs for clinical staff to meet the mission, vision, and values of HonorBridge.
      • Develops and implements a system for ensuring clinical staff competency annually.
      • Performs periodic training performance evaluations of all staff during the training period and ongoing to provide process improvement, coaching and mentoring.
      • Coordinates with each department Director/Manager to identify, develop, and implement training programs.
      • Oversees onboarding activities of all New Hire staff, and coordinates as needed with Human Resources staff.
      • Works in coordination with HonorBridge supervisors/managers/directors to identify individual educational needs. Identifies areas in which each staff person needs improvement and communicates that information to the staff person and the supervisor.
      • Performs periodic on-site evaluation of staff to ensure each person is meeting performance standards of HonorBridge.
      • Maintains current and up-to-date knowledge of the organ and tissue donation process including legal and ethical aspects of donation.
      • Some travel to local, regional, or national meetings

        What you'll bring
        • 5+ years of experience with program development, training, and adult learning principles in a corporate environment required
        • 2+ years of experience leading a team required.
        • Bachelor's Degree in related field required. Master's Degree preferred.
        • Proficient in Microsoft Office programs and ability to master the administration of a Learning Management System.
        • Demonstrated ability to establish rapport and working relationships with senior leaders, peers, and customers.
        • Proven self-directed, motivated contributor with a strong initiative and ability to problem-solve effectively and efficiently.
        • Excellent presentation, written and verbal communication skills, analytical and organizational skills.
        • Proven experience in training and workshop facilitation

          What's In It For You:
          • A chance to save a life!
          • Medical, Dental, Vision insurance
          • Health Savings Account
          • Flexible Spending Accounts
          • A matching retirement plan,
          • Paid Sick and Vacation time
          • Financial Finesse program
          • Life Balance Account Reimbursement
          • Professional Development and Growth
          • Plus a lot more!

Keywords: Honorbridge, Chapel Hill , Manager, Learning and Development, Executive , Chapel Hill, North Carolina

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