RN Patient Services Manager III Geropsychiatry / Crisis Stabilization and Perinatal Psychiatry Unit
Company: UNC Health Care
Location: Chapel Hill
Posted on: March 14, 2023
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Job Description:
Job Description
Description Become part of an inclusive organization with over
40,000 diverse employees, whose mission is to improve the health
and well-being of the unique communities we serve.Patient Services
Manager (PSM ) III needed for 4 NeurosciencesThe nurse manager
position on Gero/Crisis Stabilization/Perinatal Psychiatry Unit (4
Neurosciences) includes 24/7 supervision and accountability for
3-adult psychiatry focused areas on one unit. In addition there is
oversight for an outpatient/inpatient Electroconvulsive Therapy
Clinic operating three days a week.4 Neurosciences is comprised of
three adult units which serve specific mental health populations.
Geropsychiatry is a 10-bed unit serving geriatric patients admitted
for the management of multiple medical and mental health issues.
Crisis Stabilization is a 15-bed unit with nursing care provided to
patients hospitalized for stabilization during acute mental health
episodes. Perinatal Psychiatry is a 5-bed unit solely focused on
treatment of women with psychiatric disorders during pregnancy or
post-partum.Summary:This position supervising large clinical units.
Duties include ensuring that appropriate care and services are
available to patients and families, ensures adequate and
appropriate clinic staffing on each shift, supervision of nursing
staff, medical support staff and utility aide staff, assistance
with annual performance reviews of staff, participation in quality
improvement initiatives to address identified patient safety or
quality of care issues. Provides and facilitates an environment
conducive to staff continuing education needs, ongoing unit-based
educational needs and orientation of staff members.
Responsibilities:
1. Patient Care- Ensures that appropriate care and services are
available to patients / clients and families. Facilitates
interdisciplinary collaboration in patient/client care planning.
Ensures appropriate clinical staffing and skill mix for patient
care. Supervises team of professionals /paraprofessionals which may
include nursing staff, health unit coordinators, nursing assistants
and utility aides.
2. Human Resource Management- Effectively manages human resources.
Creates an environment conducive to recruiting and retaining staff.
Applies organizational policy and procedures in hiring, promoting,
transferring and terminating staff. Provides staff with annual
performance feedback and opportunity to set professional goals.
Integrates scientific evidence regarding retention of nursing staff
into unit planning.
3. Budget Management- Effectively uses clinical and financial
information to establish and meet budgetary goals. Implements
strategies to increase revenue and cost effectively manage
personnel, supply, and equipment resources. Evaluates the impact of
strategic fiscal changes on quality outcomes.
4. Accreditation Issues- Ensures that internal and external
regulatory standards or nursing practice are met or exceeded. This
includes organizational policy and procedures as well as state,
Joint Commission, Board of Nursing and other specified accrediting
bodies. Integrate current scientific evidence with standards of
practice.
5. Quality Improvement- Leads and participates in quality
improvement initiatives that focus on identified patient safety or
quality of care deficits.
6. Education- Creates an educational environment conducive to
student learning, staff continuing education, and orientation of
new staff members. Accountable for annual competency evaluation of
staff that ensures staff has the knowledge and skills to care for
the specified patient population.
7. Customer Satisfaction- Ensures high customer satisfaction.
Communicates patient satisfaction results, letters and comments to
staff and leads monthly initiatives to improve consumer
satisfaction with care and services. Advocates for consumers within
the organization, particularly for vulnerable or at risk
populations.
Other InformationOther information:
Education Requirements:
* Bachelor's degree in Nursing (BSN) from a state-accredited school
of professional nursing.
Licensure/Certification Requirements:
* Licensed to practice as a Registered Nurse in the state of North
Carolina.
* Professional certification (ANCC Magnet approved) relevant to
Management, Leadership or Clinical Area is required within the
probationary period of employment.
Professional Experience Requirements:
* Three (3) years of professional nursing in tertiary care and one
(1) year of management experience in specialty area.
Knowledge/Skills/and Abilities Requirements:
Job DetailsLegal Employer: STATEEntity: UNC Medical Center
Organization Unit: 4 Neurosciences Work Type: Full Time
Standard Hours Per Week: 40.00Work Schedule: Day JobLocation of
Job: US:NC:Chapel HillExempt From Overtime: Exempt: Yes
Keywords: UNC Health Care, Chapel Hill , RN Patient Services Manager III Geropsychiatry / Crisis Stabilization and Perinatal Psychiatry Unit, Executive , Chapel Hill, North Carolina
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