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Vice President of Campus Operations

Company: Carol Woods Continuous Care Retirement Community
Location: Chapel Hill
Posted on: January 21, 2023

Job Description:

Are you looking for a place where you are both challenged and valued? Where you have an opportunity to make a real difference? At Carol Woods, staff and residents work together to create the community they desire, and our success is measured by the impact that we make and the quality of life for everyone.Carol Woods, one of the top employers the field of aging services and recognized as a Great Place to Work -, embraces curiosity and collaborative decision-making between the staff and the residents of our community. We are guided by our commitment to inclusion, sustainability and transparency and look for unexpected and innovative approaches to solving problems in areas such as affordability, customization, and resource scarcity.Do you want to work with people who care about their work as much as you do? Are you looking to make a difference in the community? Bring your curiosity, experience, and passion for making things better and join our team. -RESPONSIBILITIES AND DUTIES:Successfully address the work plan in a timely fashionOperational Functions:

  • Ensure high quality -services from dining, housekeeping, maintenance, facilities and grounds departments.
    • Mentors reporting staff in professional development
    • Sets expectations and holds reporting staff accountable to agreed upon measures and timelines. -
    • Identify and implement performance metrics and complete performance improvement plans.
    • Facilitates the exploration and implementation of organizational systems to ensure operational effectiveness and efficiency. -
    • Works with residents to bring resolution and closure to issues that cannot be solved at the departmental level.
    • Coordinates Perilous Weather Plan along with the Director of Facilities and Capital Projects. During any inclement weather, this person is one of the main coordinators and typically is on campus until the campus is back to normal operations.
    • Serves as the liaison from Carol Woods with Coventry HOA.
    • Serve on staff and resident committees as appropriate and assigned.Administrative/Management Functions:
      • Documentation:
        • Coordinate review of program policies and procedures for accuracy and revision.
        • Review/maintain records and reports as necessary and mandated
        • Quality Improvement:
          • Meet Corporate Compliance requirements as specified for the organization, and affecting the operational departments.
          • Serve on, or facilitate ad hoc groups as designated by the CEO and/or Organizational Teams designed to improve the quality of services offered to CWs residents.
          • Fiscal Accountability. Wisely use CWs expendable and nonexpendable resources by:
            • Preparation of annual budget requests, including personnel and equipment needs
            • Monitoring monthly financial statements for designated cost centers to assure budgetary compliance and spending trends.
            • Organizational support:
              • Participates in Board meetings as assigned.
              • Work in collaboration with the other members of the Executive Team in the planning and support of the organization in its strategic imperatives. -
              • Work with the organizations leadership to dissolve silos and create partnerships
              • Take ownership to resolve issues that affect the organization (staff and resident experience) regardless of department while including stakeholders.
              • Maintain overview of all organizational functions to have a greater understanding of the day-to day needs and prioritiesAll other duties as assigned. -REQUIREMENTS:Education:
                • Bachelor's in Business, Healthcare Administration, or related degree program - Master's preferred. -Experience:
                  • Five to seven (5-7) years' experience in the field of aging services, health services management, or comparable training/experience.Physical Requirements: -N/A
                    • Communication
                    • Confidentiality
                    • Computer Skills
                    • Direction Setting
                    • Facilitation Skills
                    • Goal Oriented
                    • Judgement
                    • Organization
                    • Problem Solving/Decision Making
                    • Project Management **ATTENTION APPLICANTS** - Effective September 24, 2021 A s a condition of employment, Carol Woods requires both the flu and COVID vaccines, subject to a documented exemption that would have to be approved by Carol Woods. New employees will be required to be fully vaccinated within five (5) weeks of their start date.

Keywords: Carol Woods Continuous Care Retirement Community, Chapel Hill , Vice President of Campus Operations, Executive , Chapel Hill, North Carolina

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