RN Patient Services Manager III- Cardiovascular and Thoracic Intensive Care Unit
Company: UNC Health Care
Location: Chapel Hill
Posted on: January 11, 2021
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Job Description:
Job Description: Description Patient Services Manager III -
Cardiovascular and Thoracic Intensive Care Unit This manager
position is for our fast paced 16-bed Cardiovascular and Thoracic
Intensive Care Unit (CVTICU). The CVTICU has received the Beacon
Award for Excellence designated by the American Association of
Critical Care Nurses (AACN). Our mission is to provide an
interdisciplinary approach to the care of complex patients with
cardiothoracic and vascular disease. Our primary surgical
procedures include coronary artery bypass grafting, heart valve
repair/replacements, heart transplants, lung transplants, LVAD,
ECMO, aortic/thoracic aneurysm repairs, and complicated esophageal,
thoracic and vascular surgeries. CVTICU nurses are educated to
successfully manage and care for patients with advanced hemodynamic
monitoring and supportive devices such as pulmonary artery
catheters, temporary and permanent pacemakers, intra-aortic balloon
pumps and continuous renal replacement therapy. The CVTICU is a
dynamic work environment which relies on a highly motivated staff
that displays exceptional team work. Become part of an inclusive
organization with over 30,000 diverse employees, whose mission is
to improve the health and well-being of the unique communities we
serve. Summary: This position supervising large clinical units.
Duties include ensuring that appropriate care and services are
available to patients and families, ensures adequate and
appropriate clinic staffing on each shift, supervision of nursing
staff, medical support staff and utility aide staff, assistance
with annual performance reviews of staff, participation in quality
improvement initiatives to address identified patient safety or
quality of care issues. Provides and facilitates an environment
conducive to staff continuing education needs, ongoing unit-based
educational needs and orientation of staff members.
Responsibilities: 1. Patient Care- Ensures that appropriate care
and services are available to patients / clients and families.
Facilitates interdisciplinary collaboration in patient/client care
planning. Ensures appropriate clinical staffing and skill mix for
patient care. Supervises team of professionals /paraprofessionals
which may include nursing staff, health unit coordinators, nursing
assistants and utility aides. 2. Human Resource Management-
Effectively manages human resources. Creates an environment
conducive to recruiting and retaining staff. Applies organizational
policy and procedures in hiring, promoting, transferring and
terminating staff. Provides staff with annual performance feedback
and opportunity to set professional goals. Integrates scientific
evidence regarding retention of nursing staff into unit planning.
3. Budget Management- Effectively uses clinical and financial
information to establish and meet budgetary goals. Implements
strategies to increase revenue and cost effectively manage
personnel, supply, and equipment resources. Evaluates the impact of
strategic fiscal changes on quality outcomes. 4. Accreditation
Issues- Ensures that internal and external regulatory standards or
nursing practice are met or exceeded. This includes organizational
policy and procedures as well as state, Joint Commission, Board of
Nursing and other specified accrediting bodies. Integrate current
scientific evidence with standards of practice. 5. Quality
Improvement- Leads and participates in quality improvement
initiatives that focus on identified patient safety or quality of
care deficits. 6. Education- Creates an educational environment
conducive to student learning, staff continuing education, and
orientation of new staff members. Accountable for annual competency
evaluation of staff that ensures staff has the knowledge and skills
to care for the specified patient population. 7. Customer
Satisfaction- Ensures high customer satisfaction. Communicates
patient satisfaction results, letters and comments to staff and
leads monthly initiatives to improve consumer satisfaction with
care and services. Advocates for consumers within the organization,
particularly for vulnerable or at risk populations. Other
Information Other information: Education Requirements: ? Bachelor's
degree in Nursing (BSN) from a state-accredited school of
professional nursing. Licensure/Certification Requirements: ?
Licensed to practice as a Registered Nurse in the state of North
Carolina. ? Professional certification (ANCC Magnet approved)
relevant to Management, Leadership or Clinical Area is required
within the probationary period of employment. Professional
Experience Requirements: ? Three (3) years of professional nursing
in tertiary care and one (1) year of management experience in
specialty area. Knowledge/Skills/and Abilities Requirements: Job
Details Legal Employer: Entity : UNC Medical Center Organization
Unit : Work Type : Full Time Standard Hours Per Week : 40.00 Work
Schedule : Day Job Location of Job : US:NC:Chapel Hill Exempt From
Overtime : Exempt: Not Applicable
Keywords: UNC Health Care, Chapel Hill , RN Patient Services Manager III- Cardiovascular and Thoracic Intensive Care Unit, Executive , Chapel Hill, North Carolina
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