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Network Services Engineer

Company: INC Research
Location: Chapel Hill
Posted on: March 11, 2019

Job Description:

Classification Title IT Professional Working Title Network Services Engineer Position Number G******* SPA/EPA EHRA Type of Position Permanent Full-time/Part-time Full Time If Time Limited Position, please specify length of time Posting Text The UNC System Office, located in Chapel Hill, NC invites applications for the position of a network services engineer. This position provides support to the UNC System Office and campuses in planning, developing, and maintaining technology solutions. As part of the broader Infrastructure and Operations team, this position has the responsibility for design, deployment, and management of network systems and related components that are vital to the delivery of hosting and cloud services for the System Office and UNC System campuses. Primary Purpose of the Organizational Unit The Division of Information Technology works collaboratively with UNC constituent institutions to help ensure efficient and cost-effective integration of new technologies that meet common and unique needs of the 17 campuses. By providing a collective technology vision, the division guides the University in setting IT priorities, allocating IT resources, and developing or expanding IT-based services. The IT department works with the constituent institutions to identify common IT products and services used by UNC campuses and negotiates group acquisitions and system-wide contracts to contain costs. The department also provides desktop support, training, networking design and maintenance, system administration, videoconferencing services, specialized training and audio-visual services to meet the internal needs of the UNC System Office and affiliated organizations, as well as manage and develop web-based initiatives and offers consultation on web-based strategies and development for the UNC System Office and affiliated organizations. SPA Minimum Qualifications Hiring Salary Range EPA Minimum Qualifications and Competencies Bachelor's degree in Computer Science, Computer Engineering or related technical degree from an appropriately accredited institution and four (4) years of progressive experience in the information technology field including experience in technology support related work; or an equivalent combination of education and experience. Minimum of three (3) years experience with Cisco routing and switching technologies, including but not limited to TCP/IP, 802.1Q tagging, Spanning-tree, LACP, NAT, PBR, DNS, DHCP. Minimum of two (2) years experience configuring and maintaining firewalls, preferably Cisco ASA, Fortinet, or Palo Alto Networks firewalls. - Project Management - Accountable for keeping network services projects on track. Manages projects that require directing the work of others and with some latitude on actions or decisions. - Technical Knowledge - Detailed knowledge of complex technology services. Considered a resource in key technical specialty areas, including: - Cisco routing and switching - Firewall management, especially Cisco, Palo Alto, and Fortinet systems - Wireless networks, Aruba wireless experience preferred - VPNs, understanding of IPSEC tunnels a plus - Network capacity planning and management - Virtual/Software-Defined networks - Technical Solution Development - Designs and develops network solutions that impact the system-wide infrastructure. Investigates, researches and puts into place new technologies in specialty or related area to improve performance. An understanding of public cloud integration and server hosting services is preferred. - Technical Support - Advanced knowledge of technology resources and specialty areas to serve as resource for customers and peers. Uses detail understanding of technical issues to design architecture for stable technologies. - Consultancy Skills - Understands the market, industry and competitors that have an impact on the customer's business. Consults with senior level decision-makers, on an on-going basis, to develop long-range strategic alternatives. Builds client support of ITS objectives. Consults with clients, high-level technicians, analysts and peers to resolve problems. - Communications - Able to convey ideas on non-routine subjects clearly. Uses method of communication most appropriate to situation. Adapts delivery based on appropriateness of situation. Translates technical issues into understandable terms for non-technical users. Communicates for understanding for the listener. Desired Education/Experience/Skills (Additional Qualifications) Competencies Management Preferences Special Instructions to Applicants For priority consideration, please apply by February 25, 2019. EEO The University of North Carolina System Office is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. The UNC System Office is a VEVRAA Federal Contractor. To claim veterans' preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, along with a State Application for Employment (Form PD-107 or equivalent) to the appointing authority. The UNC System Office participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. EEO Contact Information Applicants needing assistance with the application process are asked to contact: ************************** Department Location-City Chapel Hill Department Location-State NC Job Open Date 01/25/2019 Job Close Date Posting Number ******

Keywords: INC Research, Chapel Hill , Network Services Engineer, Engineering , Chapel Hill, North Carolina

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