SECRETARY I - Vascular
Company: Pinehurst Surgical Clinic PA
Location: Pinehurst
Posted on: April 30, 2024
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Job Description:
Description:SUMMARY: The Secretary I perform clerical tasks
ensuring a smooth and efficient department flow. They may perform
some or all of the categories of tasks contained in this position
description. They provide support to a department or to the primary
secretary assigned to a physician. POSITION REQUIREMENTS: Answer
telephones/Process faxesPromptly answer the telephones using
approved scriptingProvide assistance to patientsTask all clinical
questions to physicians or clinical staff per clinic policyUtilize
instant messaging or other department communication method to
immediately contact clinical personnel with urgent requestsReturn
all phone calls within one business day; urgent calls
immediatelyProvide accurate messages to all staff and task
physicians with referring physician requestsProcess incoming faxes
and send out faxes as needed daily and/or Register New Patients and
Schedule AppointmentsEnter or verify demographic and insurance
informationUse ihealth task to register patient if info is received
from patient portalProcess incoming referrals based on clinic and
department policy Assess whether a referral from the primary is
necessary based on patient insuranceAssure the patient's insurance
has a contracted insurance carrierSchedule the appointmentProvide
the patient directions and any needed information to prepare them
for the appointmentSend note to the patient and referring physician
for patients who don't show upMake note in patients chart for
patients who cancel their appointments and/or Complete
Pre-certificationsAccurately complete the benefit formContact the
insurance carrier on-line or by phoneTask the benefit form to the
financial counselor and if the patient is present, escort the
patient to the financial counselor PHYSICAL REQUIREMENTS While
performing the duties of this job, the employee is required to have
ordinary ambulatory skills sufficient to visit other locations; and
the ability to stand, walk, stoop, kneel, crouch, and manipulate
(lift, carry, move) light to medium weights of 10-50 pounds.
Requires good hand-eye coordination, arm, hand and finger
dexterity, including ability to grasp, and visual acuity to use a
keyboard. The employee frequently is required to sit, reach with
hands and arms, talk and hear. PM22Requirements:PREFERRED
QUALIFICATIONS:Associates degree in medical office administration
or technologyTwo years experience in a medical settingExperience
with ICD- 10 and CPT-4 codingExperience with Microsoft Office Suite
PERSONAL CHARACTERISTICS: Strong interpersonal abilitiesWell
organizedMaintains confidentialityService orientationAbility to
relate sensitively to patientsPIcbec0928efd7-25660-33764084
Keywords: Pinehurst Surgical Clinic PA, Chapel Hill , SECRETARY I - Vascular, Administration, Clerical , Pinehurst, North Carolina
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