Director Clinical Cancer Administrative Services

Company: UNC Health Care
Location: Chapel Hill
Posted on: July 31, 2022

Job Description:

Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Clinical Director Cancer Administrative Services -Job Summary:The Administrative Director of Cancer Services at the North Carolina Cancer Hospital is responsible for the overall leadership of the non-clinical aspects of Cancer Services as well as business development, program planning, operational analysis, financial analysis, problem resolution, personnel management, and performance improvement for the service line as a whole. The position will have particular emphasis on usage of key insights from quality data and analytics to drive strategic growth and improve patient access across a state-wide cancer network.Description of Job Responsibilities: 1.Provides strategic direction and operational oversight for patient access functions including registration, template management, communications, and scheduling to assure -accomplishment of health system's patient access goals through well-organized, efficient, and effective processes. - -2.Leads the development of business plans, market studies, pro formas, data analysis, and presentations to inform and support leadership's decision-making related to strategic initiatives. 3.Provides supervision and direction to team of analysts to support data needs for quality improvement projects and strategic priorities and works with other NCCH leaders to understand needs and advocate for effective use of data. 4.Manages projects to ensure success, including developing detailed project plans to guide and direct projects undertaken, monitoring activities against plans, and providing updates to stakeholders. 5.Coordinates with network development to serve as a key NCCH relationship manager, ambassador, and point of contact with referring providers, physician practices, hospitals, and other community health service providers. - -6.Identifies, develops, and fosters key relationships with other health system leaders and providers, both internal and external. 7.Performs a variety of personnel management functions including the hiring, evaluating, counseling, and terminating of assigned management and support staff; 8.Provides coaching, mentoring, and support to managers, colleagues , and staff, serving as a role model in professional behavior and leadership skills, problem-solving ability, and interpersonal skills 9.Identifies patient and family needs of the populations served; recommends and/or develops new programs and services to meet those needs and strategic growth of NCCH. 10.Reviews financial reports and makes appropriate modifications to reduce costs associated with supplies, staffing, and service agreements and/or identifies sound alternatives for purchasing equipment and supplies. - -11.Completes budgets and submits for approval for departments. Approves and oversees the allocation of resources based upon organizational, divisional, and departmental goals and objectives for services. Holds staff accountable for their assigned budgets. Reports variances and takes corrective action. 12.Leads service line performance improvement initiatives and maintains ongoing quality improvement plan consistent with organizational and NCCH specific standards and goals; continuously assess and improves performance while enhancing service.Additional Responsibilities:
1. Leading People - Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Treats sensitive or confidential information appropriately. Works to improve and reinforce performance of others. Delegates assignments, clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Encourages workforce engagement by building a commitment to excellence. Works collaboratively toward solutions that accomplish organizational objectives.
2. Leading Change - Initiates and manages the change process, taking steps to remove barriers or accelerate its pace. Communicates a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process. Clearly communicates the direction, required performance, and challenges of change to all involved parties. Identifies and enlists the support of key individuals and groups to move the change forward. Obtains and provides resources to implement change initiatives. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
3. Results Driven - Exceeds departmental and organizational goals and customer expectations. Makes decisions that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Delivers high-quality services and is committed to continuous improvement. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor overall financial status of operations.
Other InformationOther information:
Education Requirements:
--- Bachelor's degree in related field; Master's degree in Business Administration, Health Administration, or related field preferred
Licensure/Certification Requirements:
--- If a Registered Nurse: Requires licensed to practice as a Registered Nurse in the state of North Carolina.
Professional Experience Requirements:
--- If Bachelor's degree, Five (5) years of healthcare operations/revenue cycle/analytics experience in a tertiary care setting, including three (3) years of experience in a supervisory position in a related field.
--- If Master's degree: Three (3) years of professional healthcare operations/revenue cycle/analytics - experience in a tertiary care setting with two (2) years in supervisory position in a related field.
Knowledge/Skills/and Abilities Requirements:
--- Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise. - -
Ability to work independently and to accept responsibility for complex and sensitive decision-making as it relates to the overall conduct of the service line. High degree of analytic ability and confidentiality to manage the financial and human resources aspects of the position. Creativity and innovation with respect to development of new initiatives, identification and evaluation of new business opportunities, strategic planning, and program development. Demonstrated leadership, organizational, oral, and written communication and interpersonal skills required.
Job DetailsLegal Employer: -STATEEntity: UNC Medical Center
Organization Unit: Oncology Administration -Work Type: Full Time
Standard Hours Per Week: 40.00Work Schedule: Day JobLocation of Job: US:NC:Chapel HillExempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System. -

Keywords: UNC Health Care, Chapel Hill , Director Clinical Cancer Administrative Services, Administration, Clerical , Chapel Hill, North Carolina